Supervise the day-to-day operations of the restaurant, including managing staff, scheduling, and overseeing the dining experience.
Lead and motivate the team to deliver excellent customer service and maintain a clean and safe environment.
Train and develop new team members, ensuring they are knowledgeable about the menu, procedures, and company culture.
Handle guest inquiries, complaints, and feedback in a professional and timely manner.
Monitor and maintain the quality of food and beverage service, ensuring all orders are correct and presented to the highest standards.
Collaborate with the management team to develop and implement strategies to increase sales, improve guest satisfaction, and promote the brand.
Conduct daily cashouts and ensure all financial transactions are accurate and reported correctly.
Maintain high levels of cleanliness and safety standards, following health and safety regulations at all times.
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