Job Description

Next Stage Information - Important Notice

Candidates progressing to the next stage will be invited to attend an

in-person evaluation and meeting

on:

Wednesday, 6 August 2025, at 3:00 PM

Due to limited scheduling availability,

we cannot offer alternative dates

. Please apply only if you are confident you can attend.

Language Requirements

English:

Fluent (required)

Cantonese or Mandarin:

Strongly preferred

About Wing Yip

Wing Yip is the UK's leading Oriental food retailer, proudly serving both trade and retail customers for over 50 years. With

four major locations nationwide

and a dedicated team of

around 300 employees

, we continue to focus on

growth, quality, and cultural heritage

.

Our

newly refurbished flagship store in Nechells

reflects our commitment to investing in our people and our future. As part of our

ongoing expansion

, we are currently recruiting across several departments and locations.

About the Role

Position:

Full-time (40 hours/week)

Schedule:

5 days per week, including weekends; flexibility required
In this role, you will support the

daily store operations

, coordinating activities across the

warehouse and sales floor

, and helping the team deliver

high operational and customer service standards

. This role includes

supervisory responsibilities

and

cross-departmental support

.

Key Responsibilities

Customer Engagement

Deliver excellent customer service and lead by example Respond to customer queries and feedback professionally Foster a positive team environment and consistent service standards

Product Management

Ensure accurate pricing and clear signage Monitor stock levels and rotate inventory to maintain quality

Team Support

Assist in onboarding and training new team members Support team learning and development initiatives

Operations & Safety

Follow food safety and hygiene procedures, including cold chain protocols Maintain a safe, clean, and organised work environment Assist with stock control and inventory accuracy Provide support across store departments as needed

What We're Looking For

Skills & Experience

Team leader or supervisory experience (desirable) Strong organisational and time management skills Confident using Microsoft Outlook, Word, and Excel Team player with the ability to motivate others

Personal Qualities

Positive, proactive, and reliable Strong communicator and calm under pressure Flexible with weekend and variable scheduling Seeking a

long-term role

(12 months minimum commitment)

How to Apply

To be considered, please

submit your latest CV

along with your application.

Applications without a CV will not be reviewed.

Job Type: Full-time

Pay: From 14.85 per hour

Additional pay:

Yearly bonus
Benefits:

Canteen Company events Company pension Employee discount Free parking Referral programme
Work Location: In person