Job Description

Next Stage of Recruitment - Key Information

Group Assessment Session

Date:

Tuesday, 9th September 2025

Time:

15:00 PM

Format:

In-person group assessment and meeting
As spaces are limited,

no alternative dates are available

. Please apply only if you can attend on this date.

Minimum Requirements

Experience:

Minimum 1 year in a relevant role

Languages:

English:

Fluent (required)

Cantonese or Mandarin:

Preferred but not essential
About Wing Yip

Wing Yip is the UK's leading Oriental food retailer and wholesaler, proudly serving both individual and trade customers for over 50 years.

Our operations include:

4 large-format retail sites nationwide 1 central distribution centre A dedicated team of around 300 colleagues
Our recently refurbished flagship store in Nechells highlights our commitment to growth and investment in people. As part of our ongoing expansion, we are seeking motivated individuals to join our teams across multiple departments.

Role Overview

Hours:

Full-time, 40 hours per week

Schedule:

5 days out of 7 (including weekends), with flexibility required
This is a

hands-on role

supporting daily store operations across both the warehouse and shop floor. Responsibilities include supervisory duties, stock management, and working collaboratively with other departments to deliver smooth operations and excellent customer service.

Key Responsibilities

Customer Service & Leadership

Provide a welcoming and professional service Handle customer queries and resolve issues promptly Support teamwork and uphold service standards

Stock & Product Management

Ensure pricing and signage are accurate Monitor stock levels and rotate products for freshness Assist with stock checks and maintain organised storage areas

Team Development

Assist with onboarding and training new team members Share product and process knowledge to support team growth

Operations & Safety

Follow hygiene, food handling, and safety procedures Maintain clean, safe, and organised work areas Provide support across departments when required
Candidate Profile

Skills & Experience

Supervisory or team-leading experience (advantageous) Strong organisational and time management skills Proficient in Microsoft Outlook, Word, and Excel Team-oriented with the ability to motivate others

Personal Qualities

Proactive, dependable, and positive in approach Clear communicator, calm under pressure Flexible with working schedules (including weekends) Seeking a stable, long-term role (12+ months preferred)
How to Apply

Please submit your most recent CV with your application.
Applications without a CV will not be considered.

Job Type: Full-time

Pay: From 14.85 per hour

Benefits:

Canteen Company events Company pension Employee discount Free parking Referral programme
Work Location: In person