Job Description

Next Stage of Recruitment - Important Information Group Assessment Session

Date:

Saturday, 20th September 2025

Time:

11:00 AM

Format:

In-person group assessment

Please note:

Due to limited availability, alternative dates are not offered. Only apply if you are able to attend on this date.

Minimum Requirements

Experience:

At least 1 year in a relevant role

Languages:

English:

Fluent (required)

Cantonese or Mandarin:

Preferred, but not essential

About Wing Yip

Wing Yip is the UK's leading Oriental food retailer and wholesaler, proudly serving both retail and trade customers for over 50 years.

Our operations include:

4 large-format retail stores across the UK 1 central distribution centre A dedicated workforce of approximately 300 team members
Our newly refurbished flagship store in Nechells reflects our commitment to continued growth and investment in our people. We're now looking for enthusiastic individuals to join various departments as part of our expansion.

Role Overview

Employment Type:

Full-time (40 hours per week)

Schedule:

5 days over 7 (including weekends) - flexibility required
This is a practical, hands-on role supporting store operations across both the warehouse and shop floor. Key responsibilities include supervising daily activities, managing stock, and working cross-functionally to ensure smooth operations and exceptional customer service.

Key Responsibilities

Customer Service & Leadership

Deliver friendly, professional service to all customers Handle customer enquiries and resolve issues efficiently Support team collaboration and maintain service standards

Stock & Product Management

Ensure accurate product pricing and signage Monitor stock levels and rotate inventory for freshness Assist with stock counts and keep storage areas well organised

Team Development

Help onboard and train new team members Share knowledge to support team growth and efficiency

Operations & Safety

Follow hygiene, food handling, and safety protocols Keep workspaces clean, safe, and well maintained Provide operational support across departments as needed

Candidate Profile

Skills & Experience

Previous supervisory or team leadership experience (preferred) Strong organisational and time management skills Proficient in Microsoft Outlook, Word, and Excel Collaborative mindset with the ability to motivate others

Personal Qualities

Proactive, reliable, and solutions-focused Calm and clear communicator, even under pressure Flexible with shift patterns, including weekends Interested in a stable, long-term opportunity (12 months minimum preferred)

How to Apply

Please upload your most recent CV as part of your application.

Applications without a CV will not be considered.

Job Type: Full-time

Pay: From 14.85 per hour

Benefits:

Canteen Company events Company pension Employee discount Free parking Referral programme
Work Location: In person