Job Description

Farmers & Fletchers in the City is a prestigious and historic livery company, offering an elegant setting for ceremonial functions, private events, and corporate gatherings. With a proud heritage and a commitment to excellence, we operate a modern and professionally managed venue supported by

Graysons

, our trusted catering partner, known for their exceptional food and service.

Role Overview

We are seeking a capable and enthusiastic

Supervisor

to oversee the day-to-day operations of the Hall and support the successful delivery of events. This role plays a crucial part in upholding the standards and traditions of the Livery while coordinating closely with in-house teams and Graysons to ensure seamless guest experiences.

Key Responsibilities

Operational Oversight:

Supervise the preparation and delivery of events, ensuring venue spaces are presented immaculately and in accordance with client specifications.

Team Leadership:

Lead, guide, and support front-of-house and facilities teams throughout shifts, ensuring professionalism and teamwork.

Collaboration with Graysons:

Work closely with Graysons' catering team to align service timings, layouts, and event logistics. Foster a collaborative relationship to ensure seamless delivery of food and beverage services.

Client & Guest Engagement:

Serve as a primary point of contact during events, ensuring guest satisfaction, resolving issues promptly, and representing the Hall with discretion and poise.

Health, Safety & Compliance:

Ensure adherence to all safety protocols, including fire safety, licensing conditions, and hygiene standards in coordination with Graysons and other service providers.

Facilities & Inventory:

Monitor hall equipment, linen, and supplies; report maintenance needs; and support stock control measures.

Event Logistics:

Support the execution of a variety of events, from formal livery dinners and receptions to modern corporate functions.

Administrative Support:

Assist in maintaining records, staff rotas, operational checklists, and incident reports.

Skills and Experience

Previous supervisory experience in hospitality, heritage, or events settings. Strong coordination and multitasking abilities. Excellent interpersonal and communication skills. Experience working with or alongside catering contractors. Professional, polished appearance and conduct. Flexibility to work evenings and weekends as needed. Familiarity with formal dining service styles and livery traditions is advantageous.

Attributes

Diplomatic and courteous under pressure Respectful of historic traditions with a forward-looking attitude Highly organised and attentive to detail Energetic team player with a proactive mindset

Benefits

Competitive salary and pension Meal provision during events Unique and historic working environment Opportunities for training and development
Pay: 15.50 per hour

Schedule:

Monday to Friday Weekend availability
Work Location: In person

Reference ID: Livery Hall Supervisor