Job Description

Company Description

Church House is a Grade II listed multi-purpose event and conference venue, located in the heart of Westminster and our flexible event rooms can accommodate over 650 guests in a single space. Church House Westminster has a long and rich history interspersed with notable links to royalty, Parliament and the Second World War.

As a Supervisor you would be working closely with the Event Manager, supporting the senior operations team, talented chefs and target driven sales people to deliver flawless service and exceptional food and drinks.

As a Supervisor you will receive the following industry leading benefits:

• 50% discount across Searcys venues
• Enrolment into the Searcys pension scheme
• Up to 38 days annual leave (dependant on job role)
• Access to everyday discounts and communication portal
• Employee assistance programme
• Enrolment into Searcys Champagne School
• Meals provided on shift when working within one of our venue.
• Your birthday off to celebrate in style
• A day off to volunteer / give back to the charity of your choice

Job Type: Full Time - variable/flexible 20-30h

Hourly Rate: \xc2\xa315.00ph

As a Supervisor will build strong relationships with clients, understanding a brief and executing every detail with continuous quality and a human touch, focusing on conference and dinner service.

Key Responsibilities:

• Play an integral role in the successful delivery of events across the site
• To train or provide training to the staff so to ensure they operate in accordance with the department\'s standards including any casual labour that may be required.
• To monitor daily, the standards achieved in your department and report to your line managers any areas of concerns.
• To liaise with key people in all necessary areas (kitchen, events, reception, etc\xe2\x80\xa6) of the business to ensure the provision of food and service is consistent and in line with menu/standards pre-agreed.
• To meet clients on arrival making sure that the event is as they require and ensuring that any on the day changes are passed on to the relevant people where necessary
• To deal effectively and courteously with customer complaints, and to refer all complaints to the line manager, if necessary.
• To carry out regular checks of the events areas for maintenance, housekeeping and other health and safety issues. Report to the line manager.
• To ensure in house accounting policies are adhered to and monitor food and beverage control, including performing stock take.
• Responsible in monitoring staff time sheets are filled correctly.

Qualifications

• Minimum 2 years experience in people management
• Excellent product knowledge (food/beverage)
• Experience in running large events, dinners.
• Leads by example by always acting professional.
• Excellent communication skills
• Takes the initiative
• Excellent time management
• Supportive / Team player
• Strong presentation skills
• Excellent customer care skills

Additional Information

Searcys, Britain\'s oldest catering and restaurant brand, was established in 1847. We are best known for our Champagne Bars, Restaurants, and stunning Events Venues in iconic destinations such as 116 Pall Mall, The Barbican, The HAC, The Gherkin, and St Pancras International.

Our commitment to delivering unparalleled service, quality, and innovation is reflected in every aspect of our brand. At Searcys, we recognise the value of individuality and actively embrace the diversity of our teams, as they are the cornerstone of our success.

If you share our passion for the hospitality industry and seek a dynamic work environment that celebrates your unique strengths, we would love for you to join our team!

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