Job Description

Supervisor

==============

Perth

---------

Contract:

Full Time

,

Permanent

Salary:

13.32

Hours:

40

per week

A co-educational independent boarding school in Perth and Kinross, Scotland, for children aged between 12 and 18 years. Catering for just under 400 students and teachers daily. We offer a core feeding of Breakfast, Lunch and Supper with some high end hospitality and summer lets as well. As this is a boarding school, it operates 7 days a week so working patterns would be 5 out of 7 days. There is free parking available at the school.


Join Our Team as a Coffee Shop Supervisor!


We are an independent co-educational private boarding school with an exciting opportunity in our new coffee shop, serving up high-quality coffee, delicious snacks, and a friendly atmosphere. We are looking for an enthusiastic and experienced Coffee Shop Supervisor to lead our team, create a warm and welcoming environment for our pupils and staff, and ensure smooth daily operations. If you're passionate about coffee and customer service, and have leadership skills, we'd love to hear from you!


Key Responsibilities:

Supervise and lead a team of baristas and front-of-house staff. Ensure excellent customer service and resolve any customer complaints promptly. Oversee daily operations, including opening and closing procedures. Train, mentor, and support team members to ensure a high standard of service and product quality. Maintain a clean, organised, and safe work environment. Manage stock levels, including ordering and monitoring supplies. Handle cash, payments, and basic financial reports. Monitor health and safety procedures in accordance with UK regulations. Support the management team in achieving sales targets and operational goals.

Requirements:

Previous experience in a coffee shop, cafe, or hospitality environment, with at least 1-2 years in a supervisory role. A passion for coffee and excellent knowledge of coffee preparation and service. Strong leadership skills and the ability to motivate and inspire a team. Excellent communication and interpersonal skills. High attention to detail and a customer-focused mindset. Ability to work efficiently in a fast-paced environment. Flexibility with working hours (including weekends). Food Safety and Health & Safety knowledge is a plus.

Wider wallet scheme (discounts at major retailers, restaurants, gyms etc). Free meals on duty Volunteers leave - up to one day per year. Enhanced maternity, paternity and adoptive leave. Cycle to work scheme. Recommend a friend bonus. Unrivalled individual training and development. Well established apprenticeship programme. Team & company social events. Employee assistance programme. Workplace pension. Excellent career progression within a leading independent contract caterer.

About us

Thomas Franks is a founder led, fresh food catering business with a focus on excellence and service delivered with individuality, passion and style. We are unique in every approach and our clients, and our people are paramount to our daily success.

Disclaimer Scotland Schools

All applicants must be able to demonstrate that they have the Right to Work in the UK to be considered for this role.


An enhanced PVG, Identity & reference checks (covering the last five years) will form part of the selection process. As an organisation using the Protecting Vulnerable Groups (PVG) Disclosure service to assess applicants' suitability for positions of trust, Thomas Franks Ltd complies fully with the PVG Code of Practice and undertakes to treat all applicants for positions fairly. We are committed to safeguarding the welfare of children and undertake not to discriminate unfairly against any subject of a Disclosure based on conviction or other information revealed. However, for any post in a school please be aware that any application is exempt from the Rehabilitation of Offenders Act 1974 and as such any criminal conviction, caution or bind-over must be declared.

Diversity and Inclusion at Thomas Franks

We actively encourage applications from candidates from diverse backgrounds and continue to develop a culture of growth and inclusion and would like to invite applications from groups who are currently under-represented, because we believe greater diversity leads to exceptional results and provides a better working life.