J & D Water Consultants Ltd is a rapidly expanding, privately owned business based in South Wales. With nearly 20 years of experience, we are dedicated to delivering the highest standards of service to ensure Legionella compliance for our clients.
Summary
We are seeking an Operations Supervisor to join our dynamic team. This role is crucial in overseeing daily operations and ensuring compliance with industry standards, contributing significantly to our mission of providing exceptional service.
Responsibilities
Oversee daily operations and ensure contracts are delivered on time
Manage and lead a team, fostering a positive work environment
Coordinate with departments to streamline processes and improve efficiency
Monitor performance and implement improvements as needed
Ensure compliance with health and safety regulations
Provide training and support to team members, ensuring standards are met and maintained
Handle customer enquiries and resolve issues effectively
Monitor fleet, ensure vehicles and equipment are maintained to a high standard
Prepare reports on operational performance for management review
Key Tasks
Ensure staff are fully compliant and trained to the required standard
Conduct site visits to monitor staff and complete Supervisory checks on all working practices ensuring standards are met.
Review staff training, focus on key areas to develop your team.
Have full understanding of RAMS, COSHH and technical data sheets.
Implement systems to ensure your team have the correct equipment needed to perform their duties
Control equipment / order stock / calibration checks / safety checks
Resolve problems effectively
Develop and manage effective communication with clients and staff
Produce / update RAMS as required
Constantly look for ways to improve department systems / methods of working
Experience Required
Experience of managing planned and reactive works is essential
2 years Supervisory experience is preferred
NEBOSH or IOSH qualification is preferred
Flexibility to meet rapidly changing priorities and deadlines
Strong leadership and team management skills
Excellent communication, planning and time management skills
Ability to maintain standards and reach KPI targets
Embraces change, with a professional approach
Experience training and monitoring staff
Good communication and IT skills are required
Job Types: Full-time, Permanent
Pay: 30,000.00-35,000.00 per year
Benefits:
On-site parking
Work Location: In person
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