The Supervisor is responsible for overseeing the customer experience, driving the team to meet or exceed profitability expectations, training and development of the store staff, leading by example on the selling floor and maintaining the store standards on the selling floor and stockroom.
Assisting the management team in exceeding the profitability expectations for the store in sales.
Assisting the management team in exceeding all KPI targets.
Ensuring that an excellent level of customer service is a priority at all times by executing and achieving the Customer Experience consistently by providing a friendly environment including greeting and acknowledgement on entrance into the store.
Maintain all visual merchandising standards, directives, promotions, and overall cleanliness and organisation of the sales floor and stockroom.
Maintain high communication levels with every team member including coaching on a regular basis
Maintaining solid product knowledge
Achieving individual sales targets
Demonstrating ability to work successfully in a team with all company employees
Opening and closing store when required.
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