Job Description

Job Summary

We are seeking a dedicated and experienced Supervisor/Assistant Manager to join our dynamic team. The ideal candidate will possess strong leadership qualities and a background in hospitality.

This role involves overseeing daily operations, ensuring food safety standards are met, and providing exceptional service to both staff and customers. The Supervisor/Assistant Manager will play a crucial role in fostering a positive work atmosphere and guiding team members towards achieving operational excellence.

Duties

Oversee daily operations within the establishment, ensuring smooth workflow and adherence to company policies. Manage and support team members, providing guidance in their roles and responsibilities. Oversee food preparation and production processes, ensuring high standards and compliance with food safety regulations. Assist in the allocation of tasks to ensure efficient use of resources. Handle customer inquiries and complaints professionally, striving for high levels of satisfaction. Collaborate with management to implement strategies for improving service quality and operational efficiency. Maintain cleanliness and organisation of work areas, promoting a safe working environment. Assist in placing orders with suppliers and maintaining stock control. Issuing and managing rosters and ensuring they are rostered efficiently.

Experience

Previous experience in a managerial role within the hospitality industry is essential, preferably in a restaurant or cafe setting. Strong understanding of food preparation techniques and food safety standards is required. Proven ability to manage teams effectively, demonstrating excellent interpersonal skills. Ability to multitask in a fast-paced environment while maintaining attention to detail is crucial.
Job Type: Full-time

Benefits:

Employee discount Free parking On-site parking
Experience:

Management: 1 year (required)
Licence/Certification:

Driving Licence (preferred)
Work Location: In person