Job Description

Company Description

McDonald\'s is the largest family restaurant in the world, serving approximately 69 million customers across 36,000 restaurants a day: in more than 100 countries. The UK & Ireland market is one of the most successful entities across the wider business, serving on average 4 million people a day. It has operated in UK since 1974 and the business is growing continuously with more than 1,400 restaurants and over 154,000 employees.

McDonald\xe2\x80\x99s UK & Ireland has a proven track record of investing in the development of its employees and offering flexibility as part of its dedication to being a modern and progressive company. Every year, it invests over \xc2\xa340 million in developing people, giving every one of its employees the opportunity to take part in structured training.

McDonald\xe2\x80\x99s buys ingredients from over 17,500 British and Irish farmers and spends over \xc2\xa31.1billion annually on its food and packaging requirements. McDonald\xe2\x80\x99s is committed to supporting British and Irish farmers to ensure it can continue to source many of its ingredients from the UK and Ireland.

McDonald\xe2\x80\x99s is a market leader in its field, striving for the highest standard of quality, speed and restaurant experience. Re-generation of our restaurant infrastructure, covering digital ordering, re-imaging and dual-point service make working at McDonald\xe2\x80\x99s more exciting than ever!

We are dedicated to using our scale for good: good for people, our industry and the planet. From bold recycling initiatives and sustainable sourcing efforts to our partnership with Ronald McDonald House Charities, we see every day as a chance to have a genuine impact on our customers, our people and our partners.

We\'re a people business just as much as we are a restaurant business. We strive to be the most inclusive brand in the world by building diverse teams who create delicious, feel-good moments that are easy for everyone to enjoy. Joining McDonald\'s means thinking big every day and preparing for a career that can have impact around the world.

Company Vision and Culture\xe2\x80\xa6

Our Global vision is to build a better McDonald\xe2\x80\x99s and, in the UK, and Ireland we are working hard to be the UK & Irelands best-loved restaurant company.

McDonald\xe2\x80\x99s is defined by its culture. Our culture shapes and informs everything we think and everything we do. Our culture influences the way we interact with each other, and how we interact with customers, franchisees and suppliers. Our culture motivates and inspires us to attract and retain great talent, creating positive, energising, exceptional working environment for us all.

Our values drive our culture and shape our beliefs, our priorities and our actions. They influence the decisions we make, how we treat one another and how we show up as a brand to the world.

Serve: We put our customers and our people first

Inclusion: We open our doors to everyone

Integrity: We do the right thing

Community: We are good neighbours

Family: We get better together



The Opportunity

This role provides the successful candidate a fantastic opportunity to support continued growth of the McDonald\xe2\x80\x99s UK&I business, through ensuring that our Logistics operations and network are optimised for today and resilient for the future. You will lead the distribution category, covering an annual spend of c.\xc2\xa3200m. You will be accountable for managing the day-to-day relationship with our dedicated distribution provider, Martin Brower UK, across all aspects of operations, volume & capacity management, assuring product supply and delivery of costs to budget and targeted KPIs. You will also be responsible for working with Martin Brower to develop our future logistics strategy, focussed on network development and technology deployment.

What will my accountabilities be?

• Lead the overall distribution category for McDonald\xe2\x80\x99s UK&I, responsible for logistics spend of c.\xc2\xa3200m and annual delivery volumes of c.100m cases.
• Own the day-to-day management of our relationship with our dedicated distribution partner, Martin Brower UK, to drive ongoing operational excellence and supplier performance.
• Responsible for negotiating and monitoring of c.\xc2\xa3200m annual distribution budget, ensuring that all associated costs are tracked, variances are managed and reported internally to Executive level.
• Responsible for setting and managing joint KPIs with Martin Brower \xe2\x80\x93 including restaurant service levels, forecast accuracy and operational efficiencies, ensuring that performance versus KPIs are monitored and improvements targeted.
• Responsible for ensuring that McDonald\xe2\x80\x99s UK&I distribution network has sufficient capacity to support daily, weekly and annual volumes \xe2\x80\x93 taking into account our trade patterns, promotional plans, marketing events and long-term growth aspirations. You will translate our business performance and strategies into logistics capacity requirements and work jointly with Martin Brower to guarantee these.
• Lead the resolution of constrained supply situations, taking swift action to identify and prioritise tasks across the Supply Chain team and wider functions, to ensure that supply to restaurants is not impacted. During such situations, you will be responsible providing clarity and the appropriate levels of detail to stakeholders across the McDonald\xe2\x80\x99s business, including our Executive Team, Restaurant Operations, Franchisees and Suppliers.
• Develop and deliver strategies and supporting tactics to improve service levels, mitigate cost and develop distribution capacity to meet McDonald\xe2\x80\x99s UK&I\xe2\x80\x99s evolving needs. This includes appropriate strategies across network design, property, operational processes and technology or automation deployment
• Ensure proactive communication of issues related to logistics to appropriate stakeholder levels across our UK&I business \xe2\x80\x93 including all stakeholder groups across our \xe2\x80\x983 Legged Stool\xe2\x80\x99 (McDonald\xe2\x80\x99s Corporate, Franchisees and Suppliers), as well as to our wider Global business.
• In addition to the Logistics contract, there may also be opportunities to own and manage some smaller service contracts in accordance with business requirements.

What Team will I be a part of?

You will be a part of the McDonald\xe2\x80\x99s UK&I Supply Chain team, reporting into the Logistics & Digital Manager.

Who are my customers?

Internal

• UK&I Supply Chain Leadership Team and wider Supply Chain Division
• McDonald\xe2\x80\x99s UK&I Executive Team
• Key Internal Departments \xe2\x80\x93 including; Restaurant Operations, Property Development, Communications, Business Strategy & Insights, BSI, Marketing, Finance,
• Global McDonald\xe2\x80\x99s Supply Chain and Logistics Teams

External

• Martin Brower Executive Team and wider Martin Brower business
• McDonald\xe2\x80\x99s UK&I Third Party Service providers
• McDonald\xe2\x80\x99s UK&I Franchisees \xe2\x80\x93 in particular our \xe2\x80\x98Supply Chain Committee\xe2\x80\x99
• McDonald\xe2\x80\x99s UK&I Food & Paper suppliers

Qualifications

What background do I need to have?

Essential

• A good understanding of end to end supply chains from manufacturing through to consumer
• Proven experience working within a logistics (warehousing and transport) operation, preferably within the food industry
• A good working knowledge of current UK&I logistics industry dynamics, challenges and opportunities
• Strong commercial skills with knowledge of budgetary control and compliance
• A strong team player with an ability to forge and maintain lasting relationships
• Strong communication skills \xe2\x80\x93 including an ability to communicate supply chain & logistics information to audiences of different backgrounds and knowledge-bases.
• Experience of supplier and/or 3PL development and relationship management
• Computer Literate \xe2\x80\x93 competent with using Microsoft Word, Excel, Power Point and Outlook

Desirable

• Experience of working in or with a 3PL (3rd Party Logistics), JIT (Just in Time) distribution company or within the Supply Chain or Logistics division of a major food & drink retailer.
• A good working understanding of automation solutions in the logistics industry
• Professional Accreditations from a certified supply chain or logistics body (e.g. CIPS, CILT or similar)

Additional Information

At McDonald\xe2\x80\x99s we are People from all Walks of Life...

People are at the heart of everything we do and they make the McDonald\xe2\x80\x99s experience. We embrace diversity and are committed to creating an inclusive culture that means people can be their best authentic self in our restaurants and offices, which helps us to better serve our customers.

We have a strong heritage of diversity and representation within our communities, which we are proud of. The diversity of our people, customers, Franchisees and suppliers give us strength.

We do not tolerate inequality, injustice or discrimination of any kind. These are hugely important issues and a brand with our reach and relevance means we have a very meaningful role to play.

We also recognise our responsibility as a large employer to continue being active in our communities, helping to develop skills and drive aspirations that will help people to be more aware of the world of work and more successful within it, whether with McDonald\xe2\x80\x99s or elsewhere.\xe2\x80\x9d

#LI-Hybrid

McDonald\'s