Job Description

We are looking for a Supply Chain Administrator to join the Frontier team, based at Diss on a permanent, full-time basis. We are open to hybrid options for this role, with the right candidate working 3 days from the office and 2 days from home.
You will support the Supply Chain Manager and wider Environmental Crops procurement team providing accurate and timely administration. Covering purchasing, logistics, customs/duty handling, packing coordination, and stock movements, the Supply Chain Administrator provides a pivotal role in ensuring stock is readily available, compliant, and correctly valued.
The Benefits

• Competitive salary

• Opportunities for a mixture of home and site working (to be agreed with Line Manager)
• 25 days holiday per calendar year with option to purchase up to 5 more days (subject to meeting eligibility requirements)
• Dedicated Learning & Development team to support you and your career
• Employee Assistance Program providing 24 hours support & advice in areas such as health and wellbeing for yourself, your family & friends (up to 5 people in total)
• Increased Maternity, Paternity & Adoption leave benefits for eligible employees
• Life Assurance scheme and pension plan with employer contributions of up to 7%

• Up to two days paid volunteer leave per year (only applicable to permanent employees)

• The opportunity to join our employee network groups including LGBTQ+, Menopause wellbeing, Neurodiversity and Women's network groups.
• Cycle to Work Scheme, employee retail discount scheme and free eye test vouchers

About You

• A proactive communicator who provides clear updates to customers and colleagues; managing expectations and proposing alternatives.
• Organised & deadline-focused with the ability to manage multiple inbound deliveries and packing changes in a fast-paced environment.
• Great problem-solving skills and able to escalate risks early, balancing constraints across purchasing, warehousing, and customer service.
• Integrity & compliance mindset following regulatory and internal control requirements.

• IT literate with good experience of using Microsoft applications

• Able to use initiative to manage time and workload to meet operational demand and exacting deadlines

• Able to interpret data and produce summary reports

• Able to work independently using own initiative and co-operatively with colleagues and customers

Your Role
As a Supply Chain Administrator your role will involve:

• Booking in deliveries when received, querying exceptions
• Maintaining clear communication with Operations, Logistics and Customer Service teams
• Managing production delays, proposing alternatives/substitutions and proactively informing the Customer Service team, and updating customers on revised ETAs.

• Maintaining yearly sales comparison data to support procurement

• Accurately input purchases
• Processing supplier invoices and querying variances
• Processing supplier rebates, verifying eligibility and rates, raising/recording accruals or credit notes.

• Maintaining open purchase reports

• Monitoring and managing intake, liaising with Operations and third-party suppliers and hauliers
• Coordinating transfers between storage locations
• Managing seed imports, ensuring 100% compliance with the UK National List and escalating exceptions
• Administering duty charges, ensuring stock values are correct
• Maintaining files for Phyto certificates, APHA permits, customs entries, and duty documents.
• Collating germination/purity certificates and producing data to assist with customer complaint resolution
• Liaising with customers and colleagues regarding order delays, revised schedules, and availability.
• Supporting the Environmental Crops Customer Service and Administration team with ad-hoc tasks.

We encourage candidates to submit their applications as early as possible and not to wait until the published closing date as applications will be reviewed and interviews may be booked in before that date.
We reserve the right to remove this advert or close it to further applications at any point during the recruitment process.
About Us
Frontier is a successful and growing business. We are the largest crop production and grain marketing company in the UK, with over 1,000 employees and a turnover of more than 1.5 billion. With a vision to be the first-choice employer in UK agriculture, we are committed to delivering a culture where people are at the heart of our success.
Our business approach is underpinned by our core values - Integrity, Customer First and Expertise - or 'ICE'. These values support our whole philosophy and way of working and we are always looking to attract talented individuals with either industry knowledge or specialist skills that will help us deliver consistently to these values.
Commitment to Diversity and Inclusion
We have a clear commitment to equality of opportunity and diversity encouraging fairness and equality of treatment for all. As such we encourage applications from all backgrounds.
We recognise the value of a workforce in which people from diverse backgrounds are encouraged to introduce fresh ideas and contribute to the business goals.
We are committed to providing a diverse and inclusive environment with inclusive employment policies, such as progressive flexible working and parental policies.

Skills Required