Job Description

Company Description

Informa is a leading academic publishing, business intelligence, knowledge and events business, creating unique content and connectivity for customers all over the world. It is listed on the London Stock Exchange and is a member of the FTSE 100.


Taylor & Francis Group operates globally and produces high quality, peer reviewed books and journals. We produce unique, trusted content by expert authors, spreading knowledge and promoting discovery globally. We aim to broaden thinking and advance understanding, providing academics and professionals with a platform to share ideas and realize their individual potential.


Our purpose is to foster human progress through knowledge. We strongly believe that this requires us to encourage and examine different ideas and voices, so that any work that meets our exacting levels of quality deserves to be included in our publications. This requires open minds, the opportunity for robust debate, and the courage to defend perspectives that stand up to scrutiny, even if they conflict with our personal beliefs or values. Because that's the only way to find the best obtainable version of the truth and, ultimately, foster human progress. If you agree, then we'd love to hear from you.

The Supply Chain Coordinator provides administrative and operational support to colleagues in Print Vendor Management and wider Books Publishing Services team. They also provide support and advice to internal and external stakeholders and work directly with suppliers.


All tasks are performed under the direction of the Print Vendor Manager.

Key accountabilities of the Supply Chain Coordinator:

Building a successful working relationship with our print and channel sale vendors. Working closely with Books Publishing Services colleagues from Procurement and Distribution to provide key support for T&F print vendor, warehouse, and distribution operations. Ensure understanding of compliance and due diligence with our print partners regarding labour standards, accreditations, sustainable practices, etc. Assisting with reporting for auditors including DJSI. Working with systems data and performance statistics. Producing reports from these where appropriate. Regular communications with vendors to discuss performance and workload balance. Working with vendors to alleviate bottlenecks and troubleshoot issues. Producing agendas and minutes for, and participating in, regular vendor meetings. Visiting suppliers and compiling audit documentation. Providing details of print vendor performance to the wider business, especially commercial teams. Working with Vendor Management and Sustainability teams in documenting and reporting paper usage and carbon usage by global print vendors. Preparing and maintaining documentation on processes and requirements and ensuring these can be located quickly as well as sharing these with internal and external parties as appropriate. Responding to queries and supporting internal and external contacts. Support continuous process improvement within the team and with our vendors. General departmental support as required. Taking responsibility for own workload and deadlines, as well as being aware of team working and collaborative goals and providing support when required. Proactively managing quality of own work including problem-solving, right first time and effective feedback to relevant parties where problems arise. Identifying improvement opportunities in processes and generating solutions where possible as well as escalating issues appropriately.

Qualifications

Knowledge & qualifications required

Confident use of Microsoft Office applications, particularly Excel, Word and PowerPoint. PowerBI knowledge. Experience of using databases to find and edit information. Experience of handling data and reporting on it.

Skills and Behaviours Required

Experience in dealing with vendors/suppliers. Good problem-solving skills. Ability to work to strict schedules in a fast-paced environment. Experience in an internal customer-facing role. Experience of working effectively within a team. Understanding of the needs of external suppliers and partners. Basic understanding of publishing Proactive and Self-Motivated Strong analytical thinker.

Additional Information

Location:

We believe that great things happen when people connect face-to-face. That's why we work in-person with each other, or with customers and partners, three days a week or more. When you're not spending time together in one of our offices or other workplaces - like at conference - you get the flexibility and support to work from home or remotely.


The successful candidate will be able to utilise our balanced working model. We ask that candidates live within a commutable distance of our offices at Milton Park, Abingdon, OX14 4RNto ensure that as a balanced worker they can make it to our office locations to collaborate as required. There is an expectation for a minimum of 3 days per week in-person time.

Closing Date:

Applications will close on 31st October 2025

but please apply at your earliest convenience as we will be shortlisting alongside advertising.

What we offer in return:

A salary of c.28,500 pa + 5% company bonus An excellent work/life balance with a fantastic, flexible working culture 25 days annual leave per year plus a day off for your birthday 3 additional discretionary days off during the holiday season at the end of the year 4 paid volunteering days each year Company funded single cover private medical insurance Employee assistance programme - offering 24/7 well-being support Share Match - Plan that matches every share purchased with two free shares. Pension scheme Life assurance, plus optical and medical care

Being Yourself at Taylor & Francis

If you're excited about working with Taylor & Francis to foster human progress through knowledge, we invite you to apply even if your existing skills and experience don't fit every item listed above. At Taylor & Francis, we are at our best and most successful when colleagues can be themselves and make a contribution regardless of their identity or background. As a colleague, you will have the opportunity to further innovate and develop in areas that you are passionate about. Our goal is to empower you with the resources, incentives, and flexibility you need to enjoy success at work and to live a healthy, balanced life.


Taylor & Francis is proud to be an Equal Opportunity Employer. We believe in and value diversity of people and thought, fostering a supportive and inclusive environment where all colleagues can learn and succeed as their true selves. Taylor & Francis recruits, develops, and retains colleagues without regard to any protected personal characteristics or other non-merit based factor.

If you have a disability, or face another barrier, and would like to request an adjustment to assist your participation in the hiring process and/or in the advertised position, please contact Liz Southwick. Your request will be reviewed and considered in the strictest confidence.

We genuinely care about our colleagues, promoting work-life balance, wellbeing, and flexible working. We believe that the skills and experience you bring to Taylor & Francis are invaluable. We want you to have the opportunity to develop your abilities, and to innovate and develop in areas which you are passionate about. To find out more about our business and the great career opportunities please go to our Careers Site: http://www.taylorandfrancisgroup.com/careers


Or better yet check out our LinkedIn 'Life' Page, highlighting our accomplishments, employees, and company culture. It's also a good way of meeting our recruitment team, who will be happy to advise you on your journey here at T&F.


https://www.linkedin.com/company/taylor-&-francis-group/life/79e0c27c-afdf-4bbb-84e6-5f8ed5e10bb8/


We know that sometimes the 'perfect candidate' doesn't exist, and that people can be put off applying for a job if they don't fit all the requirements. If you're excited about working for us and have most of the skills or experience we're looking for, please go ahead and apply. You could be just what we need! We believe strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, Informa is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, colour, ancestry, national origin, religion, or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, citizenship, or other protected characteristics under local law. This role may also be available on a flexible working or part time basis - please ask the Talent Acquisition team for more information.


To find out more about our business and the great career opportunities please go to our Careers Site: https://taylorandfrancis.com/careers/