Supply Chain Customer Service Manager

Keighley, ENG, GB, United Kingdom

Job Description

Supply Chain & customer service Leader - Drive customer Excellence Across Planning, Service & Inventory



This is a maternity cover for 6 months, start immediately.



Are you ready to lead from the front in a fast-paced manufacturing environment? We're searching for an outstanding

Supply Chain & Logistics Manager

to take full ownership of

Production & Material Planning

,

Customer Service

, and

Warehousing & Inventory

within a dynamic

Just-in-Time (JIT)

operation. Lead a team of 10 direct reports,

Your Mission:



Deliver best-in-class performance across:

Daily, weekly, monthly KPIs for supply chain execution On-time, in-full delivery for our customers Inventory accuracy and efficient stock levels

Key Responsibilities:



Lead production and material planning from end-to-end Take ownership of customer scorecards and service metrics Manage ERP-driven supply chain operations (Epicor preferred) Report to senior leadership and drive process improvement Inspire and develop a high-performing logistics team Champion a collaborative culture of trust and efficiency Lead stakeholder meetings to support strategic goals
What You Bring:

Proven success in a similar manufacturing-based role Strong ERP knowledge (Epicor ideal) and data-driven decision-making Experience managing large teams across multiple logistics functions Excellent communication, planning, and analytical skills A proactive, hands-on mindset with a "can do" attitude customer centric, end to end customer journey experience
Located at Keighley: on site parking and a great team to take over as our current manager is away on maternity.

If you can be made available soon or seeking a role with these skills, please apply now.

Interview to be held asap.

No agencies please only direct applications accepted

Job Types: Full-time, Fixed term contract
Contract length: 6 months

Benefits:

Company pension Flexitime Free parking On-site parking
Schedule:

Day shift Monday to Friday
Work authorisation:

United Kingdom (preferred)
Work Location: In person

Expected start date: 16/08/2025

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Job Detail

  • Job Id
    JD3427329
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Keighley, ENG, GB, United Kingdom
  • Education
    Not mentioned