Based in London | Reports to: Supply Chain Manager
About Craster
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Craster enables premium hospitality brands to deliver exceptional customer experiences through intelligent design.
We work with many of the world's best known luxury hotel and restaurant groups, creating sector leading serveware and mobile F&B solutions.
Our success is built on design innovation, impeccable execution, and long-term partnerships with our global supply base.
Our Values
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Be Curious | Open to Challenge | Deliver Excellence | We Care | Do the Right Thing
The Role
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Were looking for a Supply Chain Executive to support our Operations team in delivering smooth, efficient, and reliable globalfulfilment for our customers.
This is a hands on, fast paced role where attention to detail, accuracy, and strong communication are essential. Youll work closely with suppliers, freight partners, and internal teams to ensure stock levels are well managed, shipments run on time, and operational data is consistently maintained.
Key Responsibilities
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Planning & Stock Management
Run planning tools to determine required stock levels
Manage forecasting, out-of-stock and overstock reviews, and stock location planning for the UK and US
Maintain accurate PO data and update order trackers
Logistics & Shipping
Coordinate inbound deliveries and monitor OTIF performance
Request and compare freight quotes
Prepare all international shipping documentation (COO, EUR1, packing lists, commercial invoices, Lacey Acts, etc)
Arrange client collections (EXW) and manage stock transfers to the US warehouse
Vendor & Warehouse Coordination
Create POs and liaise with vendors on order progress
Communicate allocated orders to CZ and USA warehouses
Manage day to day warehouse queries and support case resolution
Process Improvement & Reporting
Champion process automation and system efficiency
Participate in annual stock counts
Support KPI tracking across stock accuracy, PO and shipment OTIF, and freight performance
What Were Looking For
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Experience in a supply chain, logistics, or operations support role
Strong Excel skills (VLOOKUP, pivot tables) and confident data management
Exceptional attention to detail and organisation
Clear, proactive communicator able to manage multiple priorities
Independent problem solver with a positive, solutions-focused approach
Reliable, honest, and comfortable working at pace
Measures of Success
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Accurate and timely management of stock, PO, and logistics data
Improved visibility and efficiency across inbound and outbound shipments
Strong collaboration with suppliers, warehouses, and internal teams
OTIF performance and freight costs aligned to targets
Why Youll Love Working Here
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23 days holiday (rising to 25 with tenure) + option to buy/sell days
Healthcare Cash Plan
Birthday day off
Volunteering leave
Cycle to Work Scheme
Pet-friendly office
Bonus scheme
Pension, Season Ticket Loan & more
Fun socials & team events
Employee Assistance Programme & Life Assurance
Interested? Apply via the link.
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