Job Description

Job Summary

We are a UK-based logistics company specialising in the transportation of goods manufactured in China and delivered to the UK market. Our core services currently include UK customs clearance, inland transportation, and final-mile delivery. As part of our strategic growth, we are expanding our offering to provide end-to-end supply chain solutions, covering origin-side coordination in China through to final delivery in the UK.

We are seeking an experienced and commercially minded Supply Chain Manager to design, implement, and manage this extended door-to-door supply chain operation. The successful candidate will play a key role in integrating China-origin export processes with our UK import and delivery services, ensuring operational efficiency, service reliability, and enhanced customer confidence.

This role requires strong expertise in international supply chain management, particularly in China-UK trade logistics, as well as the ability to manage cross-border partners, communicate effectively in Mandarin Chinese, and align overseas operations with UK business objectives.

Key Responsibilities

Design and implement end-to-end supply chain solutions covering factory pick-up, export logistics in China, international transportation, UK customs clearance, inland delivery, and final-mile distribution. Develop and manage operational frameworks that integrate origin-side logistics in China with UK-based import and distribution processes. Act as the primary liaison with China-based manufacturers, freight forwarders, export agents, and logistics partners, ensuring smooth coordination and service consistency. Manage and optimise relationships with overseas logistics providers to ensure compliance with agreed service levels, timelines, and cost structures. Lead supply chain planning activities to improve reliability, reduce transit times, manage risk, and enhance overall service quality. Analyse supply chain performance data to identify inefficiencies or bottlenecks and implement corrective actions. Work closely with internal teams in the UK, including customs, operations, and customer service, to deliver a seamless door-to-door customer experience. Support client relationship management by providing professional supply chain insights, increasing customer trust, and strengthening long-term partnerships. Ensure all supply chain activities comply with relevant trade regulations, customs requirements, and internal governance standards.
Required Skills and Experience

Proven experience in international supply chain management, freight forwarding, or cross-border logistics, preferably involving China-UK trade routes. Strong understanding of export logistics from China, including factory coordination, export documentation, and overseas freight operations. Demonstrated experience managing overseas logistics partners and third-party service providers. Fluency in Mandarin Chinese and English, with the ability to conduct professional business communication with China-based stakeholders. Excellent stakeholder management and cross-cultural communication skills. Strong analytical and organisational skills, with the ability to manage complex logistics operations across multiple regions. Ability to operate at both strategic and operational levels, aligning overseas supply chain activities with UK business objectives.
Preferred Qualifications

Degree in Supply Chain Management, Logistics, International Trade, Business Management, or a related field. Experience in door-to-door logistics solutions or integrated supply chain services. Familiarity with international trade compliance, customs procedures, and global logistics best practices.
Job Type: Full-time

Pay: 39,420.00-41,420.00 per year

Benefits:

Company pension Flexitime On-site parking Sick pay Work from home
Work Location: In person