Job Description

On behalf of DWP, we are looking for a Supply Chain Manager Inside IR35 for a contract until 31st March 2026 based Hybrid working (3 days per week in Manchester, Leeds, Blackpool or Birmingham office and remaining WFH)



The Department for Work and Pensions (DWP) is responsible for welfare, pensions, and child maintenance policy. As the UK's biggest public service department, it administers the State Pension and a range of working age, disability and ill health benefits to around 20 million claimants and customers. As such, we operate on a scale that is almost unmatched anywhere in Europe and most people in Britain come into contact with us at some point in their lives.



Working with DWP, you will be helping us to drive our priorities to:



Help people to move into work and support those already in work to progress, with the aim of increasing overall workforce participation Help people to plan and save for later life, while providing a safety net for those who need it now Provide effective, efficient, and innovative services to the millions of claimants who rely on us every day, including the most vulnerable in society Improve experience of our services while maximising value for money for the taxpayer.

The main duties and responsibilities of the Supply Chain Manager would be:

Responsible for leading Key Account Management Meetings with a range of estates Supply Chain partners, to include driving forward performance management, effectively managing risks relating to supplier delivery, tactical and strategic priorities as well as compliance with contractual obligations. Significant stakeholder management across a range of estates areas including but not limited to, Finance, cost management, assets, design, compliance, sustainability and Service Delivery, to represent a single intelligent customer view and agree priorities to Supply Chain Partners. Leading collaboration in developing and implementation of early corrective actions with Supply Chain Partners. Accountable for supplier performance management of Supply Chain Partners that may include NEC3 and 4 Estates Programme Management. Providing ongoing performance and risk management against the agreed contractual performance obligations and ensuring supply chain management is effectively discharged. Working closely with DWP Estates Category Management (Commercial Team) on issues that require commercial input or escalation, as well as working closely with DWP Estates' Project and H&S teams to obtain operational insights, ensuring compliance. Working with the DWP Estates' Performance & Audit team to implement a performance framework to set out performance data and reporting requirements that are aligned to contractual obligations and KPIs reflecting DWP's business requirements and contractual obligations Effectively managing the supplier/client relationship across the Estates stakeholders, this role will lead the Supplier relationship management within Estates' and will support the DWP Estates Category Management team who will oversee the contractual relationship between DWP and Supply Chain Partners. Building a strategic and collaborative relationship with Estates Supply Chain Partners to foster innovation and actively identify risks, continuous improvement opportunities to improve service, efficiencies and value for money Ensuring Supply Chain Partners deliver outcomes that our customers need and at the requisite service quality Managing service or other change requests, validating operational / business requirements with the Estates stakeholders. Providing supporting information and undertaking contract administration activities and assurance against contractual requirements to support the DWP Category Management team to execute necessary contractual changes. Working closely with DWP Estates Projects and Service Delivery teams where applicable, to ensure change requests accurately reflect DWP requirements. Overlaying supply chain insight and operational information to determine required changes in scope, service and volume to accurately reflect DWP's requirements. Collaborating with the internal DWP stakeholders and Cost and Supplier Performance Management team to support the Application for Payment process. Working alongside the wider DWP Estates Supply Management Team, providing support in development and implementation of DWP Estates' Integrator and the Supply Chain performance management framework and category strategy Implementation of Estates category strategy and development plans as agreed by the DWP Estates Category Management team and the Estates stakeholders Working with the DWP Estates H&S team and Compliance teams to ensure the Supply Chain Partners compliance with Health and Safety obligations and carrying out commensurate corrective action where necessary

Essential:

Significant experience in Operational Contract Management Significant experience in (day to day) supply chain performance and relationship management Strong stakeholder management skills, with an ability to lead and influence senior stakeholders, engaging and collaborating to build effective networks in order to deliver goals and objectives Operational experience of managing a range of suppliers, capable of protecting DWP's commercial interests Demonstrable experience and understanding of "Continuous Improvement Programme" implementation Knowledge of Supplier and Customer Relationship Management tools and techniques and their application Experience of implementation of risk management strategies and processes providing a clear programme oversight and leadership, reporting to business leaders to identify strategic risks and challenges, Demonstrable experience of excellent senior client relationships and ability to build effective relationships Proven ability in articulating data and forecasts to stakeholders with commercial acume Certified membership of a recognised supply chain management professional body, e.g. ASCM, IOSCM, MCIPS Detailed knowledge of NEC contracts and NEC contract management tools Understanding and experience of complying with Real Estate and related Statutory, Regulatory and Professional requirements Experience of NEC contract management tools such as CEMAR, Fastdraft or SyproCM. Experience in supply chain delivery in any of the specialisms noted

Please be aware that this role can only be worked within the UK and not Overseas.



Disability Confident



As a member of the Disability Confident Scheme, DWP guarantees to interview all candidates who have a disability and who meet all the essential criteria for the vacancy. In cases where we have a high volume of candidates who have a disability who meet all the essential criteria, we will interview the best candidates from within that group. This scheme encourages candidates with a disability and/or neurodivergence to apply. In exceptional circumstances, we may also need to apply the desirable criteria in our shortlisting process which may include holding active security clearance.



Armed Forces Covenant



DWP guarantees to interview?veterans or spouses / partners of military personnel who meet all the essential criteria for the vacancy. In cases where we have a high volume of ex-military candidates / military spouses or partners, who meet all of the essential criteria, we?will interview the best candidates from within that group. In exceptional circumstances, we may also need to apply the desirable criteria in our shortlisting process which may include holding active security clearance.



In applying for this role, you acknowledge the following "this role falls in scope of the Off Payroll Working in the Public Sector legislation. Any rates of payment quoted will reflect the gross rate per day for the assignment and will be subject to appropriate taxes and statutory costs. As such the payment to the intermediary and your income resulting from this contract will be different".