Job Description

Who We Are:

Gravitiq is an e-commerce company based in the United Kingdom. We're at the forefront of the health and wellness revolution and beyond, strategically leveraging digital transformation across diverse consumer sectors like supplements, beauty, and health products. As the world increasingly embraces online channels, we empower businesses with cutting-edge technology and data-driven strategies to achieve scalable and efficient growth.

What you'll be doing:

The role is responsible for leading and coordinating all operational aspects of the supply chain for Skincare brand portfolios-- fast-growing skincare brand expanding from e-commerce into major retail channels. The role ensures consistent product availability through effective demand planning, inventory management, procurement coordination, and retail fulfilment, while collaborating closely with teams managing production, new product introductions, and 3PL logistics.The ideal candidate will have strong experience in the skincare or cosmetics industry and proven expertise managing fulfilment for major retailers (e.g., Costco, Walmart, Target, Sephora etc.). Lead demand planning processes to support sales, marketing, and product launch forecasts. Monitor product flow from suppliers to warehouses and onward to customers and retail partners. Coordinate with cross-functional teams to ensure supply readiness for new product launches and promotional campaigns. Build and maintain accurate forecasts across e-commerce, Amazon, and retail channels. Optimize inventory to balance service levels and working capital. Analyse sales trends to anticipate supply risks and adjust plans proactively. Manage lifecycle inventory, including launches, promotions, and discontinuations. Liaise with procurement teams to communicate production forecasts and packaging requirements. Track purchase orders and ensure supplier performance meets timelines and quality expectations. Support cost optimization through better planning and supplier collaboration. Ensure on-time, compliant delivery to major retail partners. Collaborate with 3PL and logistics teams to resolve fulfilment issues. Monitor retail KPIs such as OTIF, case fill rate, and lead time, and implement corrective actions. Work with Sales Operations and Customer Service to address delivery-related issues. Maintain accurate inventory and product data Prepare reports on supply, demand, and inventory performance for leadership. Identify process improvement opportunities to enhance efficiency and reduce costs. Work closely with Brand, Finance, and Product Development to align supply chain operations with business priorities. Provide operational insights for financial forecasting, promotions, and planning.

What you'll bring into the table:

Bachelor's degree in Supply Chain Management, Business Administration, Operations, or a related field. (Preferred) Advanced degree or certification in Supply Chain or Logistics (e.g., APICS, CPIM, CSCP). 5-8 years of supply chain, demand planning, or operations experience in skincare, cosmetics, or personal care Proven experience managing fulfilment for major retailers (e.g., Costco, Walmart, Target, Sephora) Experience managing multi-channel supply operations (e-commerce + retail). Strong understanding of inventory management, logistics, and supply/demand planning. Familiarity with ERP and inventory management systems Analytical and data-driven decision-making. Excellent stakeholder management and communication skills. Highly organized, detail-oriented, and adaptable in a fast-paced environment. Process improvement mindset. Passion for skincare, beauty, and operational excellence.

Why You'll Love Working Here:

We're not just about the work; we're about creating a supportive and fun environment where you can thrive. Here's a glimpse of what you can expect and what you should be amenable to:

A culture that values achievement and performance Growth opportunities: we are currently in a start-up phase with substantial funding and ambitions to significantly grow the team. As the team continues to expand, there will be opportunities to lead sub groups Continuous investment in your professional development with regular structured feedback from experienced managers A highly collaborative and entrepreneurial environment A fun and youthful start-up culture A competitive salary with performance bonus Employer pension contributions and health insurance from day 1
Job Type: Full-time

Pay: 40,000.00-50,000.00 per year

Application question(s):

How many years of Supply Chain Experience do you have? How many years of E-Commerce/Amazon Experience?
Work Location: In person