Job Description

21 hours per week

Rota - including evenings weekends & Bank Holidays

Location: Young people's service, Parkfield Hall, Stockton

Temporary until September 2026 with a possible extension.

We've an excellent opportunity for a Part Time Support Assistant to join our well established team at Parkfield Hall.


Parkfield Hall is an OFSTED regulated supported accommodation service within Stockton supporting young people aged 16 -25 to develop independent living skills enabling them to successfully move on to live independently.


The service provision is a scheme based service with 10 self-contained flats for young people and a crash pad.


The intention is to support young people to develop independent living skills in a safe comfortable environment enabling them to access services and eventually move on independently.


Our Supported Housing Services have a strong reputation across the sector and beyond due to the commitment of our staff.


You will be passionate about providing the best possible support service to people who access our service. This is not a nine to five job, and you will be required to work flexibly to meet the demands of the service, this includes the necessity to work across evenings, weekends and Bank Holidays. You will have a strong sense of social purpose and be committed to making a difference.

Our Commitment to Safer Recruitment

We are committed to safeguarding and promoting the welfare of children and young people and expect all staff, volunteers, and partners to share this commitment. As part of our safer recruitment process, all applicants will be subject to a rigorous vetting procedure, including an enhanced DBS check, verification of identity and right to work in the UK, employment references, and a detailed employment history. Any gaps in employment will be explored as part of the interview process.


This role is regulated and falls within the scope of Ofsted's requirements for supported accommodation services. We follow safer recruitment practices to ensure the safety, protection, and wellbeing of the young people in our care.


Interested in hearing more? Contact Heidi Scott, Registered Manager, Heidi.Scott@northstarhg.co.uk, for an informal chat about the role.

Closing date for applications is Tuesday 18th June 2025

Equality, Diversity, and Inclusion-Different Together

At North Star, Equality, Diversity, and Inclusion are part of our DNA. Together, we continue to build a culture that encourages, supports, and celebrates difference. It fuels our innovation and connects us even closer to customers and communities.


We are keen to reflect the communities we serve and welcome applicants from a broad range of backgrounds and experience. We are committed to tackling issues of under representation in our staff team. As such we will guarantee an interview to any candidate who, has a disability, or considers themselves to be from an ethnic minority background and meets the essential criteria of the role.


We can provide all recruitment material in any format, this includes accepting written applications, as well as on-line. We will also make any reasonable adjustments necessary to help candidates participate in our recruitment processes


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North Star operates across the North East and North Yorkshire. We build and manage 4,000 units of high-quality, affordable housing including specialist supported housing. We are committed to creating homes and building futures as well as investing in people at every level.


Polaris also called the "North Star" is a constant in the sky. It's more than just a single star; it's a natural beacon that's been used to navigate for centuries. It provides direction to those who are lost and without any other form of conventional navigation. Stars shine, and we look to them for guidance and inspiration. Our Organisation is full of North Star's'. Bright people who sparkle, achieving great things, and rising stars who shatter expectations, raise the bar, and are great to be around.

What is good about working at North Star?

We are growing, leading the way with new approaches, and thriving as a business. We were voted No 1 landlord in 2018 and No 2 in 2019 (24Housing) and were the first Housing Association in England to attain Investors in People Platinum standard, which we hold until 2023.


In 2020 we undertook our first Institute of Customer Service (ICS) benchmarking survey, customers told us we deliver an outstanding experience. Customers scored North Star 83/100, exceeding the UKCSI with specific praise for our reputation, ethics, experience, and competence of staff.


We are proud of what we have achieved, as it's hard work. We do it because it makes North Star strong and ensures that we can do the very best for and with our customers. Our approach keeps North Star strong and helps us to remain independent.


We only employ exceptional people and invest significantly in the development of everyone. People are at the centre of the business, supported by a culture of relational leadership where everyone has a strong voice and influence.


Endeavour House, St Marks Court, Thornaby

Stockton-on-Tees, TS17 6QN


Contact:

03000 11 00 11