Job Description

Job title;

Support at Home Assistant (Thanet)

Responsible to;

The Chief Officer Age UK Herne Bay and Whitstable

Line Manager;

Support at Home Service Manager

Rate of Pay;

12.21 per hour

Hours per week;

Zero Hour Contract

Job Summary;

To support older people

IN THE THANET AREA

that would benefit from short term practical and or emotional support at home to avoid a hospital admission.

To help older people returning home from a stay in hospital by offering short term practical assistance and emotional support.

To achieve the above in a way which will encourage people to regain their independence and confidence

The contract for this role is until 31st march 2026

Person specification;

To be able to use a caring approach to older people their carers' and families.

An understanding of older people and the problems they may face.

Trustworthy, Honest, Reliable. Excellent time keeping.

To be discreet.

Respect to the persons' individual likes and dislikes and be guided by them.

To be able to work as part of a team.

To be able to adhere to Age UK Herne Bay & Whitstables' policies and procedures in so much as they relate to the delivery of this service.

Duties & Responsibilities;

To report any Safe Guarding concerns to your manager immediately

At all times to work closely with the Service Manager to ensure the clients best interests are always served.

Always remember you are a guest in the persons' home and you must always behave as such

.

To provide a person with the practical assistance a caring relative may undertake.

To assist with the preparation of light meals.

To carry out light household duties such as vacuuming, sweeping, cleaning kitchen/toilet/bathroom areas etc.

To shop for the client or accompany them, using the receipt book provided

To offer support to collect pensions, pay bills etc. using the agreed process.

To offer emotional support and where possible spend time chatting to the older person, this may be over a cup of tea.

To be alert to any health/home safety and report back to the Service Manager.

To complete all necessary records, in a clear concise and legible form and always sign the entry made.

To maintain confidentiality at all times.

To report any accident or untoward incident whilst on duty, immediately if you are unable to gain entry to the Service Manager or in his/her absence on the telephone numbers provided where further instruction will be given.

To carry out any other duties as may reasonably be asked.

Always knock/ ring doorbell before entering a clients' home. Please note key holding is not a responsibility undertaken by this service. Strict confidentiality on entry codes should be maintained. Always leave the service users home secure.

Always wear your ID badge in a visible position.

Training.

Training is an essential element in providing a quality service you will be expected to undertake training as part of your role. The following training must be successfully completed and updated at regular intervals.

Basic Food Hygiene Person Centred Care

Confidentiality Risk Assessment

COSHH Record Keeping

Challenging Behaviour Safeguarding

Dementia

Equality & Diversity

First Aid

Fire Safety

Health and Safety

Infection Control

Please note this service is not registered with the CQC and therefore is not able to provide personal care in any circumstance.

The use of a roadworthy car with Insurance that includes use for business is essential to this post

Job Types: Part-time

Part-time hours: zero hour contract

Salary: From 12.21 per hour

Schedule:

Monday to Friday
Experience:

Care Assistants: 2 years (preferred)
Job Type: Part-time

Pay: Up to 12.21 per hour

Benefits:

On-site parking
Ability to commute/relocate:

Thanet District: reliably commute or plan to relocate before starting work (required)
Work Location: On the road