Job Description

Job Title:

Key Worker

Main Purpose of Job:

To develop and prepare service users to become independent in all aspects of their lives.

Reports to:

The Key Worker will report to the Home Manager (s) and/or Registered Service Manager.

Responsible for:

The safety and wellness of service users and the environment in which they reside in, as well as the direct monitoring of service user's development including the completion of monthly reports and liaising with young persons Social Worker and associated external teams.

Job Purpose:

TLC provides semi-independent supported accommodation for care leavers and young adults 16+. We provide personalised outcome-based support to enable individuals with enhanced care and support needs to live safely, happily and independently.

Young people we support are at the heart of everything we do. Your role will involve supporting young people to live their lives to their maximum potential in a way that they want to. This will be a varied and diverse role that will involve supporting young people with a broad variety of daily activities, independent living skills and routines important to their respective wellbeing.

We are looking for individuals who can make a real difference to the young people we support. Some of the young people we support will at times display complex or difficult to understand behaviours that will require a degree of understanding to determine how best to respond. We will provide you with a comprehensive induction, training and support to build the right skills and experience to feel equipped to respond positively in these situations.

Our aim is to understand young people's different viewpoints of the world around them and mold our approach to their needs. You will have the benefit of seeing the progress young people make when supported in the right way, in the right home environment.

Responsibilities and Duties

To advise the Home Manager (or RSM in absence of the Manager) of any significant risk to an individual as soon as reasonably practical. Safeguarding and promoting the welfare of children and young people/vulnerable adults. Will act on own initiative for day-to-day issues but must inform Manager (or RSM) of any matter s/he considers serious. To maintain regular communication with work colleagues to ensure a smooth hand-over at the start and end of a shift. To meet other members of the staff team regularly to exchange information and give support. To meet Manager for regular supervision sessions, as agreed. In the event of a serious incident or accident, to contact appropriate outside agency, such as GP, hospital, fire brigade or police, as well as Manager. Ensuring all medical appointments are booked and the young person is supported to attend them. To arrange contact for the young person with all those who are involved in their life, and to advocate for the young person if contact arrangements are not being adhered to. To maintain a positive relationship with the young person by having 1:1 time with them, listening to their views/choices etc. 1:1 time is usually allocated to Key-Workers for specific pieces of work that the young person may need support with e.g. applying for work/training, building self-esteem, emotional support. The Key Worker is responsible for finding resources for these sessions. Support the young person with any transitions or significant events in their lives. For example, there may be some significant dates for a young person that the Key Worker should ensure are considered by the team, such as the anniversary of family bereavement, or the date they were taken into care. The Key Worker should have a clear understanding how to communicate effectively with the young person and be able to share these skills with other staff members to ensure the young person is listened to. Ensure that consideration is given to the allocation of a member of staff to the young person if the Key Worker is on annual leave. Support the young people to enjoy, strive and achieve in everything they do.

Available Shifts

09:00 - 16:00 16:00 - 23:00 23:00 - 09:00 (With Sleeps) Week days / Weekends and Nights

Recruitment Process

If you meet the mimumum requirements, please request an Application Form / or Download and complete an application form on: https://www.tlc-team.co.uk/vacancies Applicants will be shortlisted and contacted for interviews 7 days after the deadline. Interviews will be held in person at one of our group homes. References, DBS and verification documents will be sought as conditional to any offer being made. For more information please visit www.tlc-team.co.uk or contact 01274 405078
Job Types: Full-time, Part-time

Pay: From 12.21 per hour

Expected hours: No less than 24 per week

Benefits:

Casual dress Company events Health & wellbeing programme On-site parking Store discount
Work Location: In person

Application deadline: 13/10/2025