Support Manager

London, ENG, GB, United Kingdom

Job Description

Description





We're more than just a nursery group. We're the UK's most innovative early-years education provider, proudly certified as a Great Place to Work and ranked the 30th Best Workplace in the UK.



At N Family Club, we dreamed of reimagining early years education. Becoming a place that fosters creativity, embraces a curriculum-led approach, and prepares children for the modern world. We're proudly making our dream a reality - and we want you to be a part of it!

As a Support Manager, you'll play a pivotal role in driving operational excellence and supporting the teams that make N Family Club such a special place. You will lead, coordinate, and empower colleagues across multiple functions, ensuring our nurseries operate smoothly and deliver exceptional experiences for children, families, and team alike. This is your chance to contribute strategically and operationally while growing your leadership career with access to industry-leading training, coaching, and development.

What you'll be doing...

Leading and managing all aspects of nursery operations, including team deployment/ rotas, budgets, and compliance Driving the delivery of our play-based N Curriculum, ensuring every child thrives Developing and inspiring your team through coaching, training, and performance management Building strong partnerships with families and the local community Ensuring the highest standards of health, safety, safeguarding, and Ofsted requirements are met Overseeing smooth daily routines and an engaging, safe learning environment Managing recruitment, inductions, and team retention Monitoring quality and implementing continuous improvement plans
Reporting to senior leadership and contributing to wider organisational goals

Our Support Managers should have...

Proven experience in a management or supervisory role, ideally within a fast-paced, multi-site environment Strong organisational and project management skills Excellent communication and interpersonal skills, with the ability to influence at all levels A proactive, solution-focused approach and the ability to work collaboratively A passion for supporting people and driving positive outcomes
Alignment with N Family Club's values of curiosity, positivity, and integrity

The N Advantage

Competitive salary

- 44,720 - 63,440, based on experience and dedication

Performance bonus

of up to 25% of base salary, plus 1,000 for Ofsted 'Outstanding'

Up to 35 days holiday

- including a personal 'Me' day and Christmas closure

100 annual learning fund

, plus access to N Academy (level 3, Early Years degrees, Forest School & more)

100 clothing allowance

for style freedom!

Enhanced family leave

for parents, carers, and more

40% childcare discount

, plus 6 emergency days annually

And that's not all!

5-year loyalty bonus

- around-the-world trip + 2 bonus weeks off

10-year loyalty bonus

- 'Out of this world' experience + 2 extra weeks off

Referral bonus

- earn up to 1,000 per successful hire

Amazing discounts

- save on groceries, shopping, fitness and more

Travel support

- season ticket loans and cycle-to-work scheme

Socials & wellbeing

- annual parties, team events, gym discounts, and online fitness



Making an impact...


At N Family Club, we do things differently. We support and celebrate individuality, champion diversity, and give every team member a voice. Our culture is rooted in respect, collaboration and a shared passion for early years education.

We invest heavily in your growth - from career progression and in-house training to mentorship and personal development. With innovative environments, top-tier benefits, and a focus on wellbeing, we're building a workplace where educators thrive, and children soar.

Join N Family Club today and help us reshape early education for the better.

What's next?





If you think you got what it takes, click apply and fill in our super quick (1 min) application form!



If you want to read more about N, our benefits and work culture, visit our Careers website or our Glassdoor Page.

About N Family Club




We began with a dream. To be the highest quality, and most loved, early years education group in the UK. We imagined a future of early years education that was different. Where a focused, curriculum-led approach would inspire big dreamers and big career movers. Where children are prepared for this ever-changing, modern world and where people come to life when they come to work!

At N, we have a commitment to safeguarding our children and thoughtfully prioritise the safety and well-being of everyone in our nurseries. As part of our commitment to ensuring a secure environment, we diligently adhere to the guidance provided by regulatory bodies. Our dedication to safer recruitment practices is underscored by our compliance with key legislation designed to protect vulnerable individuals.

By embracing these laws and legislation (DBS Code of Practice; DBS Referral Guidance; Rehabilitation of Offenders Act 1974 and Regulated Activity), we uphold the highest standards of safety and accountability, fostering a nurturing environment where everyone can thrive.



Click here for more information on our commitments.

In line with Safer Recruitment and Keeping Everyone Safe, N Family Club will carry out online searches for all shortlisted candidates including a Google and Social Media search. Any information found from the online searches, may be discussed at the interview stage.

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Job Detail

  • Job Id
    JD3909971
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Full Time
  • Job Location
    London, ENG, GB, United Kingdom
  • Education
    Not mentioned