Job Description

****Important Notice on Visa Sponsorship Eligibility****
Please note that whilst the trust does offer sponsorship this role isunfortunately not eligible for visa sponsorship under the UK Health and Care Worker/Skilled Worker Route visa route. This is due to the position not meeting the minimum salary threshold of 41,700 per annumand/or the requiredskill levelset by UK Visas and Immigration.
We appreciate your interest in this opportunity and encourage applications from candidates who already have theright to work in the UK.
To assist in providing high quality, safe patient care through the delivery of an effective, efficient and responsive administrative and clerical service which meets the needs of the service.
This will be achieved by working in a supportive team, supporting colleagues, other Trust services if required, the senior medical administration team and management, to ensure the team provide effective administrative tasks.
Main duties of the job

• To provide typing support to the Acute Medicine Department.
• To provide clerical support to the Acute Medicine Department.
• To open mail, collate patient results and scan to electronic patient records.
• To process patient letters to prepare for postage.
• To understand and interpret functional/medical/legal terms and organisational policies
• Ability to deal with non-routine issues such as problem solving
• Act as the link between consultants, clinicians and other areas to ensure care is delivered in a coordinated and efficient way.

About us
We hold a unique position in the Stockport community as the provider of healthcare and we are one of its largest employers.
We believe that the best organisations are those that reflect the communities they serve. We are therefore seeking to improve the diversity of our workforce to make it truly representative of our local population.
We actively encourage applications irrespective of race, age, disability, sex, gender reassignment, gender identity or expression, sexual orientation, religion or belief, marriage & civil partnership, or pregnancy or maternity. Recognising those communities that are underrepresented within our workforce, we would particularly welcome applications from you.
If you require support with your application please contact a member of the recruitment team, who can discuss alternative application methods.
We recognise that flexible working is important. We take requests for flexible working seriously, consider any request we receive and try to work with you, so we can explore if your request may fit with the needs of the service.
Benefits we offer to you:

• Between 27-33 days of annual leave plus bank holidays
• NHS pension scheme membership
• Salary sacrifice schemes for lease cars, home electronics and more, to make your salary go further
• NHS Staff discounts
• Cycle to work scheme
• Salary finance - for loans, savings, budget planning and tips on managing debt
• Stockport Credit Union- for local financial advice

Details
Date posted
19 December 2025
Pay scheme
Agenda for change
Band
Band 3
Salary
24,937 to 26,598 a year pro rata per annum
Contract
Permanent
Working pattern
Part-time
Reference number
362-A-25-7672971
Job locations
Stepping Hill Hospital
Poplar Grove
Stockport
SK7 2JE
Job description
Job responsibilities
The post holder will deliver audio typing support for clinic correspondence. Specifically, the main duties of the role will involve clinic and results letters typing using BigHand and similar systems.
The role is vital in ensuring patients are informed in a timely way, regarding their care pathways and requires good levels of concentration, proof reading skills and involves prolonged periods of typing for large periods of the day
The postholder will need to be able to understand and interpret functional/medical/legal terms and organisational policies and procedures, working with colleagues to ensure correct process is followed and ensure the smooth administration of patient flow.
Ability to deal with non-routine issues such as problem solving for an area of work or developing alternative or additional procedures primary to coordinate care plans.
The role will be linked to a system that supports departments and business groups to ensure typing is available to cover for shortages and peaks in demand across departments.
Outputs will be measured using a set of performance measures to ensure consistency and high quality, timely service provision.
Act as the link between consultants, clinicians, the booking team and other areas to ensure care is delivered in a coordinated and efficient way.
The Trust is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment and promote safeguarding by implementing the Trusts policies and procedures, acting promptly on concerns, communicating effectively and sharing information appropriately.
Job description
Job responsibilities
The post holder will deliver audio typing support for clinic correspondence. Specifically, the main duties of the role will involve clinic and results letters typing using BigHand and similar systems.
The role is vital in ensuring patients are informed in a timely way, regarding their care pathways and requires good levels of concentration, proof reading skills and involves prolonged periods of typing for large periods of the day
The postholder will need to be able to understand and interpret functional/medical/legal terms and organisational policies and procedures, working with colleagues to ensure correct process is followed and ensure the smooth administration of patient flow.
Ability to deal with non-routine issues such as problem solving for an area of work or developing alternative or additional procedures primary to coordinate care plans.
The role will be linked to a system that supports departments and business groups to ensure typing is available to cover for shortages and peaks in demand across departments.
Outputs will be measured using a set of performance measures to ensure consistency and high quality, timely service provision.
Act as the link between consultants, clinicians, the booking team and other areas to ensure care is delivered in a coordinated and efficient way.
The Trust is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment and promote safeguarding by implementing the Trusts policies and procedures, acting promptly on concerns, communicating effectively and sharing information appropriately.
Person Specification
Skills
Essential

• Appropriate ICT/keyboard skills/audio typing skills/medical terminology qualifications or demonstrable equivalent experience

Knowledge
Essential

• Knowledge of secretarial and administrative procedures and systems

Education
Essential

• Good general standard of education to GSCE level C or above in English and maths or equivalent or relevant experience
• RSA II Typing or equivalent OR equivalent typing experience
• AMSPAR Medical Secretarial Qualification and or Extensive Medical Secretary Experience

RTT
Desirable

• Understanding of RTT and cancer targets and ability to ensure smooth care pathways

Person Specification
Skills
Essential

• Appropriate ICT/keyboard skills/audio typing skills/medical terminology qualifications or demonstrable equivalent experience

Knowledge
Essential

• Knowledge of secretarial and administrative procedures and systems

Education
Essential

• Good general standard of education to GSCE level C or above in English and maths or equivalent or relevant experience
• RSA II Typing or equivalent OR equivalent typing experience
• AMSPAR Medical Secretarial Qualification and or Extensive Medical Secretary Experience

RTT
Desirable

• Understanding of RTT and cancer targets and ability to ensure smooth care pathways

Skills Required