Job Description

You will be working as a Support navigator/administrator to assist the multidisciplinary clinical team, working in one specified pathway or across pathways in accordance with area / locality structures, You will be working from an office base and be central to the team in delivering administration support.



This post is in a community based team and it is essential that you are able to drive a car and have a vehicle for work purposes with valid UK driving license.



General administration



Ability to communicate both verbally and in writing routine information non-clinical information relating to community appointment



Methodical organized approach to work with good attention to details



Ability to use Microsoft Word Packages



ITT Systems and Software Packages, including Mobius/Q-Flow/SystmOne



Customer Focused with a calm and empathetic persona, good listener, patient and diplomatic.



Ability to engage with people at all levels (i.e. patients and clinicians)



EPUT are looking for motivated staff who shares our Trust values of Care, Learn and Empower. In return, EPUT can offer you a range of benefits and development including;



Season Ticket Loans



NHS discounts for staff



Excellent Training facilities and opportunities



Buying and Selling annual leave scheme



The opportunity to work bank shifts and expand knowledge and experience in other areas



Salary Sacrifice schemes including lease cars and Cycle to Work



Day One Flexible Employe



The Trust supports and actively encourages flexible working for all employees. We offer many options and you are encouraged to ask the recruiting manager what is possible for this role. If appointed, you will have the opportunity to apply for a flexible working request from the first day of your employment



Join our Staff bank



What is Staff Bank?



Our EPUT NHS staff bank is an entity managed by the trust that hires clinical and non-clinical healthcare professionals to take on shifts at our trust hospitals and community settings. Here at EPUT we maintain our own bank of specialist staff to ensure that we are able offer safe and effective care at all times.



All our permanent staff are automatically enrolled onto the staff bank however this does not mean you have to work any additional shifts, but the option is there for you if you wish.



If you are joining our Trust in a fixed term role, please indicate on your New Starter Paperwork that you wish to join our staff bank.



Understanding clinical systems .



General administration tasks , including minute taking, Excel management, appointment booking, Answering telephone calls



Enhanced communications skills .



Day to Day organization of the team.



Ability to report on KPI's and auditing.