Job Description

You will be working as a Support navigator/administrator to assist the multidisciplinary clinical team, working in one specified pathway or across pathways in accordance with area / locality structures, You will be working from an office base and be central to the team in delivering administration support.
This post is in a community based team and it is essential that you are able to drive a car and have a vehicle for work purposes with valid UK driving license.
Main duties of the job
General administration
Ability to communicate both verbally and in writing routine information non-clinical information relating to community appointment
Methodical organized approach to work with good attention to details
Ability to use Microsoft Word Packages
ITT Systems and Software Packages, including Mobius/Q-Flow/SystmOne
Customer Focused with a calm and empathetic persona, good listener, patient and diplomatic.
Ability to engage with people at all levels (i.e. patients and clinicians)
About us
Valuing you. Recognising your dedication. At EPUT, we look after you.

• Receive supervision and support to help you fulfil your potential.
• Join an inclusive EPUT community and connect with others through engagement events and equality or champion networks.
• If you need help, we provide mental health and wellbeing services, occupational health advice and counselling.
• We run recognition awards to recognise staff's hard work and dedication.

Benefits

• 27 days holiday, plus bank holidays, rising to 33 days after 10 years' service.
• Excellent pension of up to14.5% of your pensionable pay.
• Staff discounts include Blue Light Card, NHS discount offers, and staff benefits.
• 8K relocation package if you move to Essex to join us
• Season ticket loans are interest-free to cover the cost of travelling to and from work via tram, rail, or bus.

Work that wraps around your needs

• Work bank: You can use the opportunity to supplement your income and develop your skills by working bank shifts.
• Flexible working: available from day one for most roles.
• Job share: Applications for job shares are welcomed.

Details
Date posted
12 February 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
24,937 to 26,598 a year per annum pro rata
Contract
Permanent
Working pattern
Part-time
Reference number
364-A-9763
Job locations
The Gables
17 Bocking End
Braintree
CM7 9AE
Job description
Job responsibilities
Understanding clinical systems .
General administration tasks , including minute taking, Excel management, appointment booking, Answering telephone calls
Enhanced communications skills .
Day to Day organization of the team.
Ability to report on KPI's and auditing. Job description
Job responsibilities
Understanding clinical systems .
General administration tasks , including minute taking, Excel management, appointment booking, Answering telephone calls
Enhanced communications skills .
Day to Day organization of the team.
Ability to report on KPI's and auditing.
Person Specification
Education
Essential

• Good standard of general education
• IT skills equivalent to RSA2, NVQ2 or relevant experience of Microsoft Word Packages

Skills and Knowledge
Essential

• General Administration
• Ability to communicate both verbally and in writing routine information
• Knowledge of Trust ITT Systems and Software Packages, including Mobius/Q-Flow/SystmOne

Personal qualities
Essential

• oAbility to communicate both verbally and in writing routine information non-clinical information relating to community appointment
• Methodical organised approach to work with good attention to details

Desirable

• Ability to engage with people at all levels (i.e. patients and clinicians
• Customer Focused with a calm and empathetic persona, good listener, patient and diplomatic

Additional qualities
Essential

• Current UK driving license

Person Specification
Education
Essential

• Good standard of general education
• IT skills equivalent to RSA2, NVQ2 or relevant experience of Microsoft Word Packages

Skills and Knowledge
Essential

• General Administration
• Ability to communicate both verbally and in writing routine information
• Knowledge of Trust ITT Systems and Software Packages, including Mobius/Q-Flow/SystmOne

Personal qualities
Essential

• oAbility to communicate both verbally and in writing routine information non-clinical information relating to community appointment
• Methodical organised approach to work with good attention to details

Desirable

• Ability to engage with people at all levels (i.e. patients and clinicians
• Customer Focused with a calm and empathetic persona, good listener, patient and diplomatic

Additional qualities
Essential

• Current UK driving license

Skills Required