Job Description

JOB DESCRIPTION:

Given the variation between posts as mentioned above, all Secretaries should be able to undertake the following duties as their job, Senior Secretaries and clinical staff demand. Secretaries will, however, be expected to work in teams to fulfil basic and extended roles. To assist with the sorting of the day-to-day incoming mail, taking action or referring back to the senior medical secretary, where necessary. To provide general admin support; this will include duties such as sending letters to patients.



To undertake medical audio/copy typing duties, including outpatient letters to GPs, discharge summaries and other official correspondence. To accept enquiries from clinicians, GPs Health Service and Social Services personnel, other hospitals, voluntary agencies, patients and their relatives. Patient contact by telephone is an integral part of the basic role. To deal with these enquiries or refer back to the Senior Medical Secretary where necessary.



To ensure all documentation is uploaded to the electronic patient record system accurately and in a timely manner. To participate in the use of the PAS system to establish patient information and produce patient documentation as required. To assist in providing cover for other secretaries in the Medical Directorate to ensure continuity of service to consultant, medical staff, service users and patients. To undertake any photocopying and collation as required.



To undertake any other duties as may be required/appropriate by the Senior Secretaries/ Directorate Support Manager.