Job Description

An exciting opportunity has arisen for 2 x band 3 support secretaries to join and support the administrative team within the Gastroenterology department based in Aintree, Liverpool University Hospital NHS Foundation Trust.



You will be joining a welcoming and friendly team, helping to provide an effective secretarial service.



1 post is full time 37.5 hours and 1 post is part time at 30 hours per week

Main duties of the job include:

Typing dictation from audio transcription of clinical correspondence and documentation



Quality check documentation completed in clinical administration support



Ensure appropriate follow up arrangements/investigations are in place. Liaise with personal medical secretary of specialty accordingly



Complete any tertiary referrals to external Trusts and ensure these are completed on the PAS system. Keep track of referrals to ensure patient is promptly reviewed. Check that follow up appointments are arranged in conjunction with patient pathway



Answer the telephone in a promptly and politely, telephoning patients where appropriate using tact, discretion and empathy in all situations



Accurate use of patient information using the PAS



Ensure all letters and discharge summaries are copied to the appropriate professionals including patients



A more extensive list of duties can be found in the job description.



Liverpool University Hospitals NHS Foundation Trust comprises Aintree University Hospital, Broadgreen Hospital & Royal Liverpool University Hospital.



We are part of NHS University Hospitals of Liverpool Group, formed on 1 Nov 2024 from the coming together of LUHFT and Liverpool Women's NHS Foundation Trust. The Group was born from a shared aim to improve the care we provide our patients.



UHLG is one of the largest employers in the region, with over 16,800 colleagues dedicated to caring for our communities - from birth and beyond.



For the 630,000 people across Merseyside, we are their local NHS. We provide general and emergency hospital care, alongside highly specialised regional services for more than two million people in the North West.



Aintree University Hospital is the single receiving site for adult major trauma patients in Cheshire and Merseyside and hosts a number of regional services including an award-winning stroke facility. Broadgreen Hospital is home to elective surgical, diagnostic and treatment services, together with specialist patient rehabilitation. Liverpool Women's Hospital specialises in the health of women and babies, delivering over 7,200 babies in the UK's largest single site maternity hospital each year. The Royal Liverpool University Hospital is the largest hospital in the country to provide inpatients with 100% single bedrooms and focuses on complex planned care and specialist services.

Main duties of the job include:

Typing dictation from audio transcription of clinical correspondence and documentation



Quality check documentation completed in clinical administration support



Ensure appropriate follow up arrangements/investigations are in place. Liaise with personal medical secretary of specialty accordingly



Complete any tertiary referrals to external Trusts and ensure these are completed on the PAS system. Keep track of referrals to ensure patient is promptly reviewed. Check that follow up appointments are arranged in conjunction with patient pathway



Answer the telephone in a promptly and politely, telephoning patients where appropriate using tact, discretion and empathy in all situations



Accurate use of patient information using the PAS



Ensure all letters and discharge summaries are copied to the appropriate professionals including patients



A more extensive list of duties can be found in the job description.