Job Description

Are you passionate about making a difference in reducing homelessness?

Whether it's due to housing issues, poor mental health, or other social or financial challenges, more people are finding themselves in crisis.

At Connection Support, we believe in a future where people are free from crisis. But when crises do happen, we'll be there every step of the way.


Does this sound like something you'd like to be part of?


We're currently recruiting two Support Workers to join our Short-Term Accommodation Service in Aylesbury.

The Impact You'll Have

Working as part of a supportive team, you'll help young people (aged 16-25) and adults living in our short-term accommodation to access services and develop the skills and confidence to move into sustainable, independent housing.


Your role will include:


Supporting clients to access housing options, benefits, and tenancy information Helping people engage with employment, training, or volunteering opportunities Connecting clients with local resources such as food banks, mental health, or substance misuse services Supporting the development of essential life skills such as budgeting, paying bills, shopping, and meal planning Encouraging clients to build positive networks within the community and, where possible, reconnect with family and friends

The Details

Contract:

Permanent, full-time

Hours:

12-hour shifts on a 4 days on / 4 days off rota (averaging 38.5 hours per week) + Shift pattern: 8:00am - 8:00pm
+ Includes weekends and bank holidays

Salary:

25,666 - 27,981 per annum (dependent on experience)

Closing date:

Friday, 14 November

Interview dates:

Interviews will take place across several days, starting Monday, 17 November

About You

Your professional background may include experience in one or more of the following areas:


Housing or homelessness support Mental health or substance misuse services Criminal justice or community support work

You'll also bring:


A good understanding of housing and benefits systems (training can be provided) The ability to remain calm and adaptable when faced with challenges Excellent communication skills and a person-centred, flexible approach The ability to motivate and empower others A genuine commitment to helping people and alignment with Connection Support's mission, vision, and values

What We Offer in Return

At

Connection Support

, we are committed to equality of opportunity, fairness, and inclusion. We believe everyone should feel valued, respected, and have a positive experience throughout their time with us.


We actively welcome applications from all backgrounds and underrepresented groups including, but not limited to, people from Black, Asian and other ethnic backgrounds, people with disabilities, neurodivergent people, LGBTQIA+ individuals, men, women, and people with lived experience.


We are proud to have been named one of the Top 10 Charities to Work for in the UK by Best Companies.


Our fantastic benefits package includes:


30 days' annual leave (pro rata for part-time roles) plus bank holidays Sick pay An enhanced benefits package, including health and wellbeing cover, eco travel incentives, childcare discounts, retail discounts, and more

If you require any additional support with your application or need adjustments to any part of our recruitment process, please don't hesitate to get in touch. You can email us or call directly -- we'll be more than happy to help.


Connection Support is committed to safeguarding and promoting the welfare of vulnerable adults and expects all staff and volunteers to share this commitment.