Job Description

Support Worker - Supported Exempt Accommodation

Location:

Birmingham

Hours:

16 hours per week (flexible, Monday to Thursday)

Pay:

15 per hour

Requirements:

Car required | In-person and independent work

Join Amparo Housing LTD - Making a Difference Where It Matters

We are Amparo Housing, a growing provider of high-quality, temporary accommodation and comprehensive support services to vulnerable individuals across the Midlands. We specialise in

Supported Exempt Accommodation

, offering not just housing, but meaningful support to residents facing challenges such as mental health issues, substance misuse, and social exclusion.

We're now looking for a

Support Worker

to join our small, passionate team. This is a

part-time role (16 hours per week)

, worked flexibly across Monday to Thursday. Whether you prefer two full days or shorter shifts over four days, we're happy to support the right schedule - what matters is the impact you make.

What You'll Do

Provide person-centred support to residents

within their homes

, helping them develop independence and stability. Manage a caseload of up to 12 residents, offering weekly one-to-one support sessions (approx. 1 hour per resident). Deliver meaningful support across areas such as mental and physical wellbeing, financial and budgeting assistance, employment and skills development and substance misuse recovery. Identify and raise any property maintenance issues promptly to ensure they are dealt with in a timely manner. Complete administrative tasks such as support plans and case notes to a professional standard. Take part in regular planning and preparation time - a collaborative space to share updates, raise concerns, and develop action plans for future sessions. Travel between properties (within a local area) as required - mileage expenses covered.

Who We're Looking For

We're looking for someone who is:

Empathetic and supportive

, yet confident and capable in challenging situations.

Self-motivated

and comfortable working independently.

Skilled in building rapport

with individuals from diverse backgrounds.

A strong communicator

- written and verbal - with good record-keeping skills.

Professional, dependable

, and committed to safeguarding and best practice.
Experience in social care, healthcare, education, or related sectors is desirable but not essential. What matters most is your attitude, life experience, and ability to engage with people meaningfully and consistently. If you have transferable skills and a passion for helping others, we want to hear from you.

Requirements

Full right to work in the UK Your own car and valid driving licence (essential) Enhanced DBS check (can be arranged if not already held)

What We Offer

15 per hour (16 hours per week) Flexible working (Mon-Thurs) Mileage allowance for travel between properties Collaborative support from your manager and wider team Opportunities for

development and progression

- this role has potential to grow in hours or responsibility over time for the right candidate, but there is

no expectation to increase hours

A chance to make a real, measurable impact in people's lives

Ready to apply?

Send us your CV and a brief cover note telling us why this role is right for you.

At Amparo Housing, we believe in creating a team that reflects the diversity of the communities we serve. We welcome applications from all backgrounds and life experiences.

Job Type: Part-time

Pay: 15.00 per hour

Expected hours: 16 per week

Work Location: On the road