Job Description

Job Title: Support Worker (Young Adults, Supported Living)Job Purpose
To provide dedicated, person-centered support to young adults in a supported living setting based in London (Croydon area, Wembley, and Hendon), helping them transition to independent living. The Support Worker will foster safety, stability, and personal growth by promoting education, employment, and essential life skills, aligning with the aims of creating a supportive environment for young people, as outlined in frameworks like MMR Supported Accommodation.Key Responsibilities
Individualized Support

Serve as a key worker for assigned young adults, creating and implementing personalized support plans tailored to their goals (e.g., education, career, or independent living skills). Conduct weekly one-on-one sessions and daily check-ins to monitor progress, offer guidance, and address challenges such as budgeting, mental health, or tenancy skills. Advocate for residents' rights, ensuring they feel safe, valued, and respected in line with London's safeguarding and care standards.
Promoting Education, Employment, and Life Skills

Support young adults in accessing education and training opportunities in London, such as enrolling in local colleges (e.g., Croydon College, Barnet and Southgate College, or Wembley-based training providers) or vocational programs. Facilitate employment readiness through workshops on CV writing, interview skills, and job applications, collaborating with local organizations like Croydon Jobcentre Plus, Wembley Jobcentre, or community partners. Teach practical life skills, including budgeting, meal planning, cooking, and household management, through hands-on guidance and structured workshops.
Safeguarding and Well-being

Maintain a safe and secure living environment by enforcing house rules (e.g., no drugs, alcohol, or weapons) and conducting safety briefings, such as fire safety procedures. Address safeguarding concerns promptly, working with London's Local Authority Designated Officer (LADO) and other agencies to protect residents. Support emotional and physical well-being by connecting young adults to local mental health services (e.g., Croydon Talking Therapies, Barnet, Enfield and Haringey Mental Health NHS Trust, or Mind in Brent, Wembley) and substance misuse programs.
Community Engagement and Activities

Organize and encourage participation in monthly workshops covering topics like financial literacy, mental health, and anti-violence, potentially partnering with local London organizations such as Croydon Voluntary Action, Brent Council's Youth Services, or charities like The Prince's Trust. Facilitate residents' meetings to empower young adults to shape their living experience and build peer relationships. Arrange social activities to promote social inclusion and confidence.
Partnership Working

Collaborate with London-based social workers, families, and external agencies (e.g., Croydon Council's Children's Services, Brent Council, Centrepoint, or Shelter) to ensure holistic support for residents. Assist with transition planning, preparing young adults for independent housing in London (Croydon, Wembley, or Hendon) or beyond, using resources like Croydon Council's housing services or Brent Housing Options. Maintain accurate records of support plans, progress, and incidents, adhering to Ofsted and local regulatory standards.
Person Specification
Qualifications and Experience

Essential: Level 3 Diploma in Health and Social Care (or equivalent) or willingness to work toward it. Desirable: Experience working with young adults in supported accommodation, care, or youth services in London (Croydon, Wembley, or Hendon) or similar settings. Knowledge of safeguarding procedures and Ofsted regulations (e.g., URN 2797343 standards, as per MMR).
Skills and Abilities

Strong communication and interpersonal skills to build trust with young adults. Ability to deliver practical support in education, employment, and life skills (e.g., budgeting, cooking). Competence in crisis management and de-escalation, particularly for mental health or safeguarding issues. Familiarity with London's local resources, such as educational institutions, job centers, and support services in Croydon, Wembley, and Hendon.
Personal Attributes

Empathetic, patient, and committed to fostering independence and aspiration. Respectful of diverse cultural, racial, and personal identities, aligning with MMR's equal opportunities ethos. Flexible and adaptable to work in a dynamic, resident-focused environment.
Job Types: Full-time, Part-time Education:

A-Level or equivalent (preferred)
Experience:

Health and social care: 1 year (preferred)
Language:

English (preferred)
Work Authorisation:

United Kingdom (preferred)
Work Location: In person (London: Croydon area, Wembley, and Hendon)

Job Types: Full-time, Part-time

Education:

A-Level or equivalent (preferred)
Experience:

Health and social care: 1 year (preferred)
Language:

English (preferred)
Work authorisation:

United Kingdom (preferred)
Work Location: In person