Job Description

Support Worker (Independent Living) - Supporting Independence, Building Futures


24,730 per annum + 900 car allowance | Bath | Full Time


Permanent | 37 hours per week | Monday to Friday - no shift work


Your Support. Their Independence. Stronger Communities.


Tired of shift work? Looking for a care role without personal care? Want to focus on building relationships and helping people live independently?


This Monday to Friday role gives you the chance to make a real difference without the challenges of shift patterns or personal care responsibilities. You'll work with your own caseload of customers, helping them access the support they need to thrive in their own homes.


At Curo, we believe everyone deserves the chance to live independently. Our Independent Living Service puts people at the heart of everything we do, providing tailored support that makes a real difference to lives across Bath and North East Somerset.


What you'll be doing


Managing your own caseload of customers, building trust and understanding their unique needs
Developing personalised support plans with customers to help them live independently
Working with partner agencies to coordinate the right support for each person
Helping customers across Bath and North East Somerset with task-based support -v practical things like shopping, attending appointments, and accessing services
Supporting customers to maximise their income and access benefits they're entitled to
Completing annual personal alarm safety checks
Completing accurate case notes and documentation within required timeframes
Responding to emergency situations when needed


What you'll get in return


Beyond a competitive salary of 24,127 plus 900 annual car allowance and the chance to make a real difference every day, you'll get:


26 days annual leave per year (plus bank holidays) rising to 29 days after 3 years
Your birthday off as an extra holiday
Up to 10% matched pension contribution
Mileage allowance for travel between customer visits
Flexible benefits which might include a Health Cash Plan
Access to an Employee Assistance Programme for your own wellbeing


More about you


Essential:


Experience in a customer-service or customer-facing role
Strong listening skills and ability to understand what customers really need
Excellent time management and organisational skills
Comfort with challenging conversations while remaining respectful and supportive
Good IT skills including Microsoft Office and mobile apps
Full driving licence with access to a car and business insurance
Ability to transport customers when required


You'll travel throughout Bath and North East Somerset primarily, with occasional cover in Bristol and North Somerset. This role requires an enhanced DBS check, which we'll arrange for you.


We value people who can work without judgement, maintain professional boundaries, and are committed to achieving the best outcomes for customers. Your empathy, resilience and genuine interest in helping people will be essential to your success in this role, along with an understanding of the challenges faced by vulnerable adults.


About Curo


We're a leading South West housing association with social purpose at our heart. We provide affordable homes and create positive futures in our communities. We're proud to be among the UK's top 100 companies to work for, and the 5th best housing association nationwide.


We actively welcome applications from candidates who identify as disabled, LGBTQ+, from ethnic minority backgrounds, and from our Curo customers.


We're committed to making our recruitment process accessible to everyone - if you need any adjustments to help you apply or interview, please contact our recruitment team at recruitment@curo-group.co.uk