Job Description

Company description

MUST BE A CAR DRIVER AND HAVE ACCESS TO VEHICLE

Stepping Stones Project is a pathway to an independent living homeless shelter. The project houses the homeless and people threatened with homelessness. We offer one-to-one support and guide them to the areas that they need support. The aim of the project is to help move tenants from supported housing towards independent living. Our amazing support workers help with this journey.

PERSON SPECIFICATION (SUPPORT WORKER)

ATTRIBUTES ESSENTIALS DESIRABLE

Experience Two years previous experience in the care sector/ housing sector Working with people with challenging behavior.

Experience with working with other professionals, and organisations

Education, Qualifications, and training Certificates in Mental Health, Drug and Alcohol offenses, working with vulnerable adults or Level 2 in Social Care Recognised qualifications

Value Base A belief in inclusion, a desire to make sure tenants are supported at the heart of any decision-making.

Caring

Sensitive to the needs of others and able to respect their individual needs.

An active team player but also be able to work on own initiative

Diligence in all duties required in the role

Self -motivated

Skills to plan and prioritize workload

Ability to write support plans and use the outcome star

Report writing, preparing letters, documents which all can be used in a court of law.

Organisation

Flexible

Knowledge of Policies and Procedures in the workplace

Interpersonal and Social Skills Good communication skills

Ability to liaise with other agencies and professionals

Promote the organisation positively

PERSON SPECIFICATION (SUPPORT WORKER)

ATTRIBUTES ESSENTIALS DESIRABLE

Experience Two years previous experience in the care/ housing sector Working with people with challenging behaviors.

Experience with working with other professionals, and organisations

Education, Qualifications, and training Certificates in Mental Health, Drug, and Alcohol, working with vulnerable adults or Level 2 in Social Care Recognised qualifications

Value Base A belief in inclusion, a desire to make sure tenants are supported at the heart of any decision-making.

Caring

Sensitive to the needs of others and able to respect individual needs.

An active team player but also must be able to work on own initiative

You will need to have access to a vehicle in order to visit tenants in their homes.

Diligence in all duties required in the role of a support worker

Self -motivated

Skills abilities and knowledge, ability to plan and prioritize workload

Ability to write support plans

Report writing, preparing letters, and any Legal documents for a court of law

Organised

Flexible

Knowledge of Policies and Procedures in the workplace

Interpersonal and, Social Skills, and Good communication skills

Ability to liaise with other agencies and professionals

Promote the organisation positively

Job description

As a Support Worker, you will be part of a team of support staff who are responsible for ensuring all current and newly referred individuals receive high-quality, person-centered support. You will ensure good working practices Key to the role of a support worker is adopting a proactive approach to build a positive and engaging relationship with Local Authorities, GPs, Mental Health Workers, and any other agencies.

You will ensure the well-being of tenants and promote their development. A key component of this role is to assist tenants in their physical, social, emotional, and daily life skills development. This will then increase their independence and allow them to function appropriately in the community.

Service provided includes crisis intervention, behaviour management, preparing support plans on the information provided by the tenant, life skills training, whether this is on a one-to-one basis or in a group environment with other tenants in their accommodation.

1. To assist your tenants at home or in the community to allow them to function more safely and, independently.

2. Identify social, economic, recreational, and educational services in the community that will meet the tenant's needs. Maintain and liaise with other agencies, professionals HCC officials, and the community.

3. Recognise potential crisis/emergency situations, analyze such situations accurately and develop strategies to deal with them. The support worker must inform the Safeguarding Team or agencies which will be of appropriateness including the Manager/ Director.

4. Monitor the tenant's wellbeing. Assist tenants either on a daily or weekly basis of life skills and or behaviour management training. Assist tenants to the hospital or, other appointments when necessary.

5. It is the responsibility of the support worker to ensure that all requirements are met to provide safe transportation i.e. proper driver's license, roadworthy vehicles, and appropriate insurance (Business) cover.

6. Provide emotional support to the tenants and feedback to tenants and to their family and friends where concerned.

7. Maintain excellent written reports (logs) regarding tenants' daily activities and progress, issues, and actions. Ensure that all required documentation is complete and accurate. These documents can be called up in a court of law as evidence.

8. Participate in the planning and help of the development of tenant's support plan which will focus on the special needs of each tenant in a person-centered way. Outlining their goals and achievements since coming to the project.

9. Review and evaluate the support plans and evaluate your tenant's achievements and make adjustments as and when required. Provide feedback and support to fellow staff and tenants. Support Plans are to be reviewed every 6 months, or when new information is provided

10. Encourage your tenants to join activities in the community and direct them to the office, where they will find an array of books, puzzles, etc.

11. Provide and liaison with other agencies in a professional manner

12. Provide input to management about the development of the support packages and participate in evaluations

13. Operate office equipment such as personal computers, photocopies, faxes, and printers, etc.

14. Answer phones and/or in-person inquiries and route to the following staff member if required. Respond to routine queries with regard to the organisation and services provided.

15. To be able to work on your own initiative and to be able to plan and organise your workload

16. Maintain the tenant's confidentiality at all times

17. To take personal responsibility for your tenants and, to learn about each tenant's condition/syndrome

18. Produce /contribute to assessments and report as required, attend and contribute to house meetings and any reviews that may be required by other organisations.

19. Attend and participate in all meetings as required, including own Supervision and Appraisals.

20. Work part of a team, share responsibility fairly, and be supportive of others.

21. Maintain an up to date knowledge, including attending courses, or online courses

22. Adhere to the no smoking policy, policy on the use of mobile telephone, and code of conduct policy on drugs and alcohol.

23. Adhering to all safeguarding requirements and any procedures aimed at the protection of vulnerable adults

24. Perform other related duties when required.

This is not an exhaustive list.

COVID-19 Precaution(s):

Personal protective equipment provided or required Plastic shield at work stations Temperature screenings Social distancing guidelines in place Sanitizing, disinfecting, or cleaning procedures in place
Work remotely

No
Job Type: Contract

Pay: 13.00 per hour

Expected hours: 30 per week

Benefits:

Casual dress Company events Company pension Employee discount Referral programme Sick pay
Shift:

Day shift
Work days:

Monday to Friday
Work Location: In person

Expected start date: 23/07/2025