Job Description

About the company

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Kingsley Specialist Services has established an outstanding reputation nationally, among both social services professionals and residentsaEUR(TM) families, for delivering innovative, person-centred support to adults with learning disabilities, particularly those who may have complex needs.



Staff at our six services in Norfolk, Suffolk and Cambridgeshire are proud to be part of the Kingsley Healthcare Group Winners of the 2024 Health Investors Residential Elderly Care Provider of the Year, we are ranked - for the ninth year running! - among the top 20 large UK care home groups (carehome.co.uk) for our exceptional care.



Being part of a trusted national care provider gives our Kingsley Specialist Services team the assurance that they will receive all the training and support they need to deliver outstanding care to our clients.

As the UKaEUR(TM)s only large care home provider to achieve B Corp certification, we continue to lead the sector in responsible, values-driven care.

In 2024, we were honoured to be named Health InvestoraEUR(TM)s Residential Elderly Large Care Provider of the Year

, a testament to our commitment to quality and innovation.

For eight consecutive years, weaEUR(TM)ve been recognised among the Top 20 Large UK Care Home Groups by carehome.co.uk

, reflecting consistently high standards and resident satisfaction.

We are also proud to be a Real Living Wage employer

, ensuring that the dedication of our team members is valued and fairly rewarded.

Our commitment to people-first values has earned us outstanding workplace recognition, including a 4.7 rating on Glassdoor, a 4.5 rating on Indeed, and the No.1 ranking in the UK for wellbeing at work (IndeedaEUR(TM)s Better Work Awards 2023).

If you're passionate about delivering exceptional care and want to be part of a forward-thinking organisation that puts both its residents and people at the heart of everything it does, weaEUR(TM)d love to hear from you.

About the role

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As a Support Worker, you will be working as part of a focused team in maintaining the personal care needs of our residents, respecting their dignity and promoting their independence at all times. You will also ensure that our care services are of a consistently high standard and help in caring for our residents, and undertake other general day-to-day activities in our home.



(https://kingsleyspecialistservices.co.uk/)

Kingsley Specialist Services

provides support for people with learning disabilities and complex needs, including those who would benefit from living in a more peaceful setting.



We successfully meet those needs by delivering the positive behaviour support (PBS) model of care, which is at the core of all we do. The PBS values include person-centred care, promoting choice and independence, participation and inclusion. This approach must be applied to all the people we support to empower them to live a meaningful and happy life, within an environment which grows and adapts with each individual.



We endeavour to understand what the person is communicating and respond in a proactive way to meet their needs, as well as offering an alternative behaviour, thereby reducing the likelihood of behaviours of concern or distress. You will be role modelling this approach and supporting staff to apply PBS in all they do.

Reports to:

Nurse/Senior Support Worker

Skills and attributes

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A caring and patient nature Excellent communication skills The ability to work well under pressure. Previous experience as a carer is preferred, but not essential Full UK Driving Licence is preferred, but not essential.

What will you gain?

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You will have the satisfaction of working with and being supported by an enthusiastic and caring team that puts people at the heart of the business. We know the happiness of our staff improves the service we give our residents. You will have plenty of opportunities to learn and develop your skills, and we have the procedures and processes to help you at every step.

Cypress House Learning Disability Home, Lowestoft, Suffolk

Pay:

: 12.60 per hour

Type:

Permanent

Shift:

Days

Full and Part-time Positions Available

500 Welcome bonus

Benefits

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Comprehensive induction and training programme.

Opportunities for

career development and progression.

Employee Assistance Programme

Blue Light Card Scheme

. We'll reimburse the enrolment fee of this fantastic scheme that offers discounts on holidays, days out and over 15,000 national brands.

Refer a friend

and receive a thank you gift of up to 500

We'll pay

for your

full DBS disclosure

Your

uniform will be provided

- this is another cost that we think it's essential that we cover for you.

Enhanced rates of pay

for bank holidays

Paid breaks

- we think it's essential that all staff can take breaks without fear of losing money, so we

pay for you to have a break

during working hours.

Full and Part-time Positions Available

The role is either

part-time or full-time

- your working hours are flexible and may include weekends and bank holidays, as required.

500 Welcome bonus

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Your right to work in the UK

In accordance with the Asylum and immigration Act 2006 you will need to demonstrate your eligibility for employment in the United Kingdom.