Job Description

Minimum age is 21, will not accept candidates below 21.

As a support worker, you will work with people to find solutions to their problems. This may be helping to protect vulnerable people from harm or abuse or supporting people to live independently.

You will engage with young people, their families and others around them. You'll work with different groups of young people including:

young people with mental health problems young offenders young people with alcohol, drug or other substance misuse problems refugees and asylum seekers young people who need to live apart from their families young people who are at risk of abuse or neglect.

Key Skills:

be able to work under pressure deal with very challenging behaviour organise your own workload be understanding of young people's lifestyles work with people from all walks of life be happy visiting people where they live organisation skills empathy (able to see things from other's point of view) relationship-building skills resilience problem-solving skills motivational skills.

GENERAL RESPONSIBILITIES

Care and support of our young people

Provide high-quality care and support to young people in line with their individual support plans and needs. Report any changes to a young person's needs, schedule or general circumstances to the appropriate person without delay. Promote a safe and nurturing environment, ensuring the physical, emotional, and social well-being of young people. Support young people in developing life skills such as personal hygiene, cooking, budgeting and maintaining a clean living space. Foster positive relationships and encourage young people's participation in social and recreational activities. Respond to young people's immediate needs, including crisis situations, behavioural challenges, or emotional support.

FLEXIBILITY

This job description is intended to provide a broad outline of the main responsibilities only. The post-holder is required to be flexible in developing their role in the agreement with their designated manager. In addition, they may be required by their manager to carry out any other duty commensurate with their banding and expertise.

ABOUT YOU

Cheerful, outgoing personality. Interested in the support and welfare of others, motivated and committed and able to build friendly and supportive relationships. Able to handle difficult situations with empathy and consideration and to work under pressure. Retains confidential information. Reliable and honest. Good communicator and listener, and capable of tact, patience and sensitivity. Able to use own initiative. Can work flexibly, including weekends, evenings and at short notice. Able to solve problems and deal effectively with challenging behaviour. Adaptable to difficult and changing situations. Capable of leading a small team of professionals.

EXPERIENCE REQUIREMENT

Minimum 1 year of experience in a healthcare role.

Experience of working alone.

Experience of working with one or more of the following - people with learning difficulties, challenging behaviour, autism and epilepsy and mental ill health.

Experience of working in a Support services environment with a person-centred approach.

Working Hours

Flexible shifts, including long hours and sleep-ins. Day shifts: 8 AM - 11 PM Sleep-in shifts: 11 PM - 8 AM (paid at a set rate) Rotating schedule, including weekends and bank holidays.

Education and Qualifications / Desirable

NVQ Level 3

Driving License

Job Types: Full-time, Permanent

Pay: 23,504.00-35,256.00 per year

Benefits:

Additional leave Company pension Flexitime Free parking Paid volunteer time Referral programme Sick pay
Application question(s):

Age
Education:

GCSE or equivalent (required)
Experience:

Home care: 1 year (preferred)
Language:

English (required)
Licence/Certification:

Driving Licence (preferred)
Work Location: In person