Job Description

Job Summary

Role: Support Worker - Living Well Centre South West


Salary: 32,434 per annum


Hours: 37.5 per week


Location: Streatham


Closing date: 28/09/2025


Interview date: 17/10/2025


Whatever your experience of street homelessness and its impact on people's lives - personal or professional - when you join the Thames Reach team as a Support Worker we will make the best use of all your understanding, compassion and commitment


About us...


Thames Reach runs projects and services that help to end homelessness in and around London. We work directly with homeless people on the streets and in hostels. We work to prevent vulnerable people from becoming homeless. We help formerly homeless people get their lives back on track. We help people find work and access training and volunteering opportunities.


Is our mission easy? No, but we never give up on people. Last year we helped more than 15,000 people.


Is our work rewarding? Yes, in every sense. We're listed as one of the top 100 Best Workplaces in the UK. There's no better place to develop or transfer your skills and build a fulfilling career.


About this role...


We are looking for a Support Worker to join the Living Well Centre South West team.


The Lambeth Living Well Network Alliance supports people in Lambeth experiencing mental illness. Thames Reach works in partnership with South London and Maudsley NHS Foundation Trust, Lambeth NHS Clinical Commissioning Group, Lambeth Council and Certitude to deliver mental health services as part of the innovative transformation of mental health services in the borough.


We will not accept applications where Artificial Intelligence (AI) has been used to assist with completing the competency questions.


You will:


Contribute to effective day-to-day service delivery. Conduct Initial Assessments, Needs Assessments and care plans with clients in the service and present to cases in MDT meetings. Manage a caseload of clients alongside your colleagues, identifying the most appropriate treatment plan within the Lambeth mental health pathway.

You will have:


Excellent communication, interpersonal, and advocacy skills, proven within a context of working with vulnerable adults. The desire to work in a busy Community Mental Health team and collaborate with colleagues to achieve quick but sustainable outcomes for our clients. Strong time management and prioritisation skills, and the ability to deploy these independently.

We are listed in the top 100 UK Best Workplaces 2023 in the UK. As part of a commitment to our employees we offer:


Generous holiday allowance - 29 days per year plus 8 public holidays (pro rata). Pension - we contribute 6.5% to your pension when you contribute 1.5%. Excellent development opportunities - career progression, regular supervision and appraisals, and learning programmes to support your career with Thames Reach. Wellbeing support - our 24/7 employee assistance programme and opportunities for TOIL. Life assurance - four times your annual salary and critical illness cover. Other benefits including a blue light discount card, interest free season ticket and cycle to work loans.

Thames Reach is committed to achieving a diverse workforce that reflects the communities we serve. We value, respect, and celebrate diversity. We welcome and encourage applicants from all sections of the community regardless of their history of homelessness, sex, race, disability, age, sexual orientation, or religious belief.


To apply visit our website and complete our application form.


For further information please contact, Rishard Banoo, Lead Manager at Rishard.Banoo@thamesreach.org.uk


Thames Reach is committed to safeguarding. Applicants must be willing to undergo pre-employment screening appropriate to the post, including, but not limited to checks with past employers and the Disclosure and Barring Service. Having a criminal record will not exclude you from applying but you will be asked to provide further details as most posts are considered exempt from the Rehabilitation of Offenders Act 1974.

Job Profile

JOB PROFILE DOCUMENT

Location

Streatham - London