Job Description

Position Summary:

Mother-Baby Support Workers play a vital role in providing compassionate, practical, and educational support to mothers and their infants within a supported accommodation or semi-independent setting. Working in line with Ofsted standards, they ensure the safety, wellbeing, and development of both mother and baby, promoting parenting capacity, safeguarding, and positive outcomes.

Support Workers are responsible for delivering direct support, contributing to care plans, maintaining accurate documentation, and upholding the values of dignity, respect, and empowerment in all interactions. This role demands flexibility, emotional resilience, and a strong understanding of safeguarding and childcare frameworks.

Key Responsibilities:

Care and Support Delivery

Provide direct, person-centred support to mothers and their babies based on individual assessed needs. Implement, monitor, and evaluate care/support plans in collaboration with the wider professional team. Promote secure attachment and healthy mother-infant bonding. Educate and support mothers in practical parenting skills (e.g. feeding, bathing, nappy changing). Offer guidance on infant safety, sleep routines, and responsive care. Conduct regular emotional wellbeing checks, identifying signs of postnatal depression or distress. Accompany mothers and infants to health appointments, community services, or activities.

Safeguarding and Risk Management

Recognise and respond to safeguarding concerns in line with local and national safeguarding procedures. Monitor and report on the safety and welfare of both mother and baby. Maintain a safe, hygienic, and welcoming environment, identifying and managing risks proactively.

Record Keeping and Compliance

Accurately document all support activities, observations, incidents, and outcomes. Complete and maintain required paperwork in accordance with Ofsted standards and internal policies. Ensure confidentiality and secure handling of sensitive information.

Family and Community Engagement

Involve partners, family members, and significant others in care and parenting support (where appropriate). Support mothers to access education, employment, or training opportunities as part of long-term independence planning.

Professional Development and Practice

Work in accordance with the Children's Homes (England) Regulations 2015 and the associated Quality Standards. Attend supervision, team meetings, and training sessions as required. Reflect on practice and contribute to service development and continuous improvement initiatives.

Additional Duties

Float among various service sites, providing consistent quality support. Support mothers experiencing mental health challenges. Deliver structured Key Work Sessions (KWS) tailored to individual development goals.

Essential Qualifications and Experience:

Level 3 Diploma

in Residential Childcare or equivalent qualification (e.g. Health & Social Care, Early Years, Supporting Teaching and Learning). Minimum

2 years' experience

working in a mother and baby unit or similar supported accommodation setting. Experience working with

vulnerable adults and children

, including those with

mental health needs

. Up-to-date

Enhanced DBS

check (or willingness to undergo one). Knowledge of

safeguarding procedures

,

child development

, and

Ofsted regulatory frameworks

.

Desirable Attributes:

Ability to remain calm and solution-focused under pressure. Excellent communication, empathy, and interpersonal skills. Flexibility to work across shifts including evenings, weekends, and sleep-ins as needed. Commitment to equality, diversity, and anti-discriminatory practice.
Job Types: Full-time, Part-time

Pay: 12.21 per hour

Benefits:

Company pension Employee mentoring programme Health & wellbeing programme On-site parking
Shift:

Day shift Night shift
Work days:

Every weekend Monday to Friday Weekends only
Language:

English (preferred)
Work Location: In person