Job Description

Be part of something new and meaningful! Join one of our brand-new services in Caerleon or Loftus Garden Village, Newport as a Support Worker and help transform lives every day. Our two brand-new services feature 7 individual flats, giving the people we support their own space while still benefiting from your guidance and support. These are 24/7 services, so flexibility and reliability are key. We have full and part time hours available where you'll be part of a 2 week rolling rota that includes a combination of day shifts, evening shifts, weekends, and sleep-in shifts. What We Offer: o Competitive hourly rate of 12.75 - equivalent to 24,531 annually (FTE) o Day Shifts:7:30am-3:00pm / 3:00pm-9:30pm / 10:30am-10:00pm / 11:00am-7:00pm, including o Sleep-In Shifts: + 62.64 per shift (11pm-7.30am) If you're ready to bring your compassion, energy, and commitment to a role that truly matters we'd love to hear from you!

Who are Pobl Group?

Pobl Group is a proud employer of over 2,700 colleagues, delivering diverse services and making a difference in communities across Wales. Our Care team provides registered services throughout South Wales, supporting people to live positive, independent lives in their own homes.

Why Join Us?

Impactful Work

- Support individuals with learning disabilities and mental health to build skills, stay active in their communities, and live as independently as possible.

Comprehensive Training

- No experience needed. We'll provide full training and ongoing support so you can thrive.

Inclusive Culture

- Be part of a team that lives our FREDIE values: fairness, respect, equality, diversity, inclusion, and engagement.

About the Role

As a Support Worker, you'll empower people with learning disabilities and mental health needs to live life their way, at home and in the community. From supporting to preparing meals and managing medication to helping with household tasks, you'll be there to make daily life easier and more enjoyable.


You'll encourage independence, nurture friendships, and open doors to new experiences, whether it's volunteering, hobbies, or activities they love. Working in our brand-new services with individual flats, you'll often work independently, using your initiative to provide personalised support, while knowing a supportive team is always just a call away.

Duties could include:

Providing personalised support tailored to individual needs. Offering emotional support and positive encouragement. Completing light household tasks and administrative duties. Bringing fresh ideas and helping to improve ways of working. Checking and digitally recording medication stocks and personal finances in line with policy.
For full details of the role and skills required please see the (attached on our website - if viewing on Indeed, click apply to be redirected first)

What You'll Need:

Experience working with people or customers Experience working as part of a team Confidence to work independently and the initiative to make decisions Digital, literacy, numeracy skills Flexibility - our services run 24/7 and shift patterns vary

What are the pay and benefits?

Experience working with vulnerable individuals, particularly those with mental health needs or learning disabilities, is desirable but not essential. We provide full training and ongoing development to support your success in the role.


Competitive salary of 24,531.00 FTE (12.75 per hour) Sleep-in rate: 62.64 per 8 hour shift Every other weekend off Enhanced DBS which we will pay for 26 days (pro rata) holiday entitlement plus Bank holidays, rising to 27 days after 1 years' service or cash equivalent of 1 days' annual leave Pension scheme. Sick Pay, rising with length of service up to 6 months full pay after 4 years Bespoke learning pathway with the support from an experienced Learning and Development team Wellbeing and psychological support and access to the Time for Talk counselling service Colleague Discount platform + Blue Light Card Eligibility giving discounts at 15,000 brands

How to Apply:

If you're ready to be a Difference Maker, apply now with your CV and contact details. We review applications continuously and may close this vacancy early if we find the right candidate. Don't miss the chance to start your journey with Pobl today!


If you would like any support with your application or wish to discuss any adjustments you may require during the application process, please contact 0300 3735262 and quote the job number 509586.


Interviews will be held in Exchange House Newport week commencing 5 th January 2026