Job Description

```Duties```

-To be the first point of contact for all telephone calls and visitors to the YMCA and to deal effectively with all queries.

-To ensure that only authorised persons have access to restricted areas and that residents follow the visiting policy.

- To deal with emergencies appropriately and complete all necessary paperwork .

-To ensure that information is relayed to appropriate staff members efficiently

- To provide a detailed handover to day/night staff to ensure an excellent level of communication is maintained
- Provide support and assistance to individuals in their daily activities
- Help with meal preparation
- Monitor and report any changes in the individual's condition or behavior
- Provide companionship and emotional support to individuals

```Skills```

- Organisational skills

- The ability to communicate clearly and sensitively when dealing with residents.

- Time management skills to be able to support the needs of multiple individuals.

- First aid: Knowledge of basic first aid procedures and ability to respond in emergency situations

- Patient care: Ability to provide compassionate care and support to individuals with various conditions

Please note that this is not an exhaustive list of duties and skills. Additional responsibilities may be assigned based on the needs of the individuals being supported.

If you are compassionate, reliable, and have a genuine desire to make a difference in the lives of others, we would love to hear from you. Apply now to join our team of dedicated Support Workers.

Job Type: Part-time

Pay: 10.96-12.21 per hour

Benefits:

Casual dress Company pension Employee discount Gym membership Referral programme
Education:

GCSE or equivalent (preferred)
Work Location: In person