Job Description

Job Title: Support Worker - REACT

Location: Norwich

Salary: 22,932 per annum

Hours: 35 per week

Contract: Fixed Term Contract Until 30th September 2027

Driving: Full UK Driving Licence And Access To A Vehicle (Business Mileage Reimbursed)

Do you love helping people in need? Are you looking for a rewarding role that could kick start your career in the health and social sector?



We are looking for a passionate and enthusiastic person with great people skills to join our Health and Care service as a REACT Support Worker to provide reactive, focussed and flexible support to adults to live well and reduce vulnerability, which could be following a hospital stay to enable early discharge when clinical needs have been met or to those living in the community.


Our support workers are a friendly face to someone who may be struggling to do things for themselves due to age, illness, or vulnerability. You'll allow people to enjoy healthier, more fulfilling lives. Not only will a career within Health & Care be rewarding, it can also providing extensive progression opportunities and allow you to build meaningful relationships with both colleagues and service users. It's not just a job, but an amazing way to give back to your community.

A day in the life of a Support Worker will involve:

You will work within the REACT team which are part of a larger Multidisciplinary team compromising of medical staff, Occupational therapists, Mental Health, and other Health Care professionals. Referrals are received from the clinical lead via community health professionals such as GPS and District nursing. We provide support within the service users home to prevent a hospital admission by doing shopping, housework, prescription collection, respite sitting and welfare checks.

Some typical tasks might include:


Speaking with healthcare professionals about service user requirements Driving to different locations including hospital, doctor surgeries, pharmacies, shops and patient's homes Offering both emotional and practical support to people using our service Helping to assess our Service Users future needs and helping develop & create support plans and signpost to relevant agencies and community groups for support/engagement Ensuring our systems are updated so that we can track what support has been offered to patients

To be a successful Support Worker, you'll:

Have a full UK manual driving licence. Have a good knowledge of services provided by the NHS and Social Care. Be able to make things great. You know how to improve service quality for the benefit of users. Be professional. You can deal with queries in a diplomatic and confidential manner. Love being flexible. Working hours out with the norm suits you. There is no personal care or administration of medication for this role.
The

closing

date

for applications is 23.59 on the

5

th August 2025

.

In return for your commitment and expertise, you'll get:

Holidays:

36 days annual leave (including bank holidays) + option to buy 5 extra days.

Pension scheme:

Up to 6% contributory pension.

Flexible working:

We do our best to accommodate your preferred work style.

Learning & Development:

Wide range of career opportunities + comprehensive learning.

Discounts:

Access to Blue Light Discount Card and employee benefits platform.

Wellbeing Support:

Access to mental health and wellbeing assistance.

Team Working:

Support our mission in a collaborative team.

Cycle2Work:

Lease a bicycle through the scheme

.

Season ticket loan:

Interest-free loan for commuting expenses.
At The British Red Cross, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff and volunteers. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination. We do this through regular data reporting, and the support of our internal Race and Equality Network (REEN), LGBT+ Network, our Disability and Wellness Network (DAWN), Gender Network, Carers Network and Young Staff Network.

Together, we are the world's emergency responders