You will enable the people we support to lead fulfilling lives based upon their personal support needs. You need to work to the standards set internally (by BA Assist), doing all you can to make sure that the people we support and your colleagues come to no harm and that the people we support are satisfied with the level of support they receive. You will achieve this by communicating with individuals and by following the underpinning principles of Person Centred Active Support (PCAS):
Making sure that you support people to be as involved as possible in every moment of their lives.
Offering people opportunities to be involved as often as possible, in the way that best suits them, e.g. as little or as much as they like.
Offering 'just enough' support to ensure people succeed.
Ensuring that people you support make as many choices as possible, so they remain in control.
As we provide 24/7 support you need to be able to work shifts, including weekends, some nights and Bank Holidays. You will also be required to accompany people we support, to appointments and attend training courses and other activities.
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