Job Description

32,061 - 35,412 per year. Foster Wales Swansea is looking for passionate and dedicated Support Officers to join our growing Family and Friends service. This position is full time and Temporary for three years.

Post title:

Support Worker

Post number:

SS.73136

Salary:

32,061 - 35,412 per year

Job description:

Support Worker (SS.73136) Job description

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PDF,

303 KB

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Directorate/department:

Social Services

Apply online now for post SS.73136

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Closing date:

11.45pm, 13 October 2025

Further information

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This is a meaningful opportunity to make a real difference in the lives of children, Foster Carers, and Kinship Carers by helping to create safe, supportive environments where young people can flourish.


Our Family & Friends Team carries out assessments for children and their families and delivers a broad range of support services tailored to their needs.


This role will be based within the Family and Friends team, with a focus on supporting Kinship Foster Carers, Special Guardians, and the children in their care.


As our service continues to expand, we're excited to welcome new Support Officers to our experienced and committed team. If you're passionate about supporting families and making a positive impact, we'd love to hear from you.


This is a 3-year fixed term opportunity, offering a chance to make a lasting impact while gaining valuable experience in a supportive team environment.

Our Values

At Foster Wales Swansea, we:

Work in partnership with children, families, and foster carers in an open and honest way. Are child-centred in everything we do. Support Kinship carers and Special Guardians to provide safe, loving homes where children can thrive. Use a strength-based approach through the Signs of Safety model. Believe in collaboration, compassion, and continuous learning.

About the Role

As a Support Officer, you will:

Provide practical and emotional support to Kinship carers, Special Guardians and their families. Assist with the coordination of training, support groups, and events. Help monitor placements and maintain accurate records. Support recruitment and retention activities for foster carers. Work closely with social workers and other professionals to ensure the best outcomes for children. The role in the Family & Friends Team includes reviewing Special Guardianship Order (SGO) Support plans and providing varied support according to those plans, including emotional support, mediation, support and advice around issues such as parenting and contact, direct work with children and providing a duty service. You will also work as part of the team to provide kinship support groups, children's participation groups and arranging kinship carers and children's regular peer events.

What We're Looking For

Experience working with children, families, or in a social care setting. Excellent communication and organisational skills. A proactive, empathetic, and team-oriented approach. Ability to manage a varied workload and respond to changing priorities. A full UK driving licence and access to a vehicle.

What We Offer

A supportive and inclusive working environment. Opportunities for training and career development. Flexible working arrangements. Generous annual leave and pension scheme. The chance to make a real difference in your community.

Join Us

At Foster Wales Swansea, we believe in the power of local fostering. If you're passionate about supporting families and improving the lives of children, we'd love to hear from you.


For more information or an informal chat, contact Donna Lukes Team Leader Family & Friends Team

donna.lukes@swansea.gov.uk

Safeguarding

Within Swansea Council there is a "Safeguarding is Everybody's Business" principle, and this applies to all Swansea Council employees, elected members, volunteers and contractors. Further details can be found at https://www.swansea.gov.uk/corporatesafeguarding

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