Job Description

Job Title: Support Worker (Children & Young People)

Location: Swansea & surrounding areas

Organisation: TIFA Life

Website: www.tifa-life.com

Contract Type: Full-time / Part-time / Flexible shifts (to be confirmed)

Salary: Competitive, dependent on experience

About TIFA Life

TIFA Life is a values-led supported accommodation provider based in South Wales, delivering safe, stable housing and personalised support to vulnerable children and young people aged 16-25. We work closely with local authorities and partner agencies to help young people build independence, confidence, and life skills in a trauma-informed environment.

Role Overview

We are seeking dedicated and compassionate Support Workers to join our Swansea team. You will play a vital role in supporting children and young people with complex needs, including care leavers and those at risk of homelessness, helping them progress towards independent living.

This role requires professionalism, empathy, strong safeguarding awareness, and the ability to build positive, trusting relationships.

Key Responsibilities

Provide day-to-day practical and emotional support to young people Support residents with independence skills (budgeting, cooking, routines, appointments) Maintain safe, supportive, and stable accommodation environments Deliver key working sessions and support plans in line with individual needs Record accurate case notes and contribute to reviews and outcomes Work in line with safeguarding policies and report concerns appropriately Liaise with external professionals (social workers, education, health services) Promote positive behaviour, boundaries, and independence Participate in shift work, including evenings and weekends where required
Essential Requirements

Enhanced DBS check (Children's Workforce) - essential Previous experience working in supported accommodation, care, or youth services Strong understanding of safeguarding children and young people Ability to manage challenging behaviour calmly and professionally Good written and verbal communication skills Ability to work independently and as part of a team Right to work in the UK
Desirable Criteria

NVQ Level 2 or 3 in Health & Social Care (or working towards) Experience working with care leavers, UASC, or vulnerable young people Knowledge of trauma-informed or person-centred approaches Full UK driving licence
What We Offer

Supportive, values-driven organisation Ongoing training and development Opportunity to make a real difference in young people's lives Career progression within a growing organisation
Safeguarding Statement

TIFA Life is committed to safeguarding and promoting the welfare of children and young people. All appointments are subject to enhanced DBS checks, satisfactory references, and safer recruitment processes.

Job Types: Part-time, Freelance

Pay: 12.21-14.00 per hour

Expected hours: 20 - 40 per week

Work Location: In person