Job Description

Job Overview

The Whitehaven Community Trust is committed to providing high quality services across all of its activities. The aims of the Homeless Accommodation project is to enable young people between the ages of 18-28 years to live independently and maintain their own tenancies.

Overall job role

To work as part of a small staff team providing training, advice, information in life skills, personal safety and tenancy management to young people with complex needs

To provide Support

To liaise with service users and book appointments Support service users with registering and bidding on Choice Based Lettings Support service users with benefits/funds/debt solutions and budgeting Support service users with direct payments to WCT for rent payments To make sure all communal areas within projects are clean, hoovering and general tidying when needed Voiding properties for new move in's Maintain safety and security within the project To liaise with outside organisations and security agencies to support service users Work flexible hours (night shifts if needed) Send shift reports every day of tasks achieved to Management
Responsible to Chief Executive/Deputy Manager

The Support Worker will be using the hostel mobile phone to communicate with service users and/or outside organisations, have use of the CCTV to monitor the hostel/s and have use of the laptop to create reports.

Duties may vary as new situations do arise within this role, management will oversee delegations.

Job Type: Full-time

Pay: 13.50 per hour

Expected hours: 30 - 40 per week

Benefits:

On-site parking
Work Location: In person