Job Description

Are you passionate about supporting and transforming the lives of people who are experiencing homelessness?


?We are currently looking for Support Workers to join our Assessment Centre based in Lewisham (contract lengths below):

Minimum 3 month fixed-term-contract*
Contract ending 31 March 2026*


Working in these roles, your key responsibilities will be to:

Work with clients to identify their personal aims and ambitions and work towards achieving them. Work with clients to assess their support and housing needs and create suitable move on plans. Provide practical and personal support to clients in an approachable, caring and person centred way. Work as part of a dedicated team to provide safe, high quality, positive and inclusive service to clients. Complete administrative records relating to client work, housing management and health and safety. Work on a weekly shift rota including early and late shifts, weekends and bank holidays.

For this role staff can claim an additional 20% pay premium for unsocial hours worked as part of a day shift after 8pm or before 8am Monday to Friday as well as for all hours during day shifts worked on Saturday and Sunday.

About you

To succeed in this role you will have;

An understanding of the issues faced by homeless or vulnerably housed people - you may have had personal experience of homelessness yourself. Experience of helping vulnerable people to identify personal goals and supporting them through a process of change. Good interpersonal and listening skills, in order to be able to establish an effective working relationship with clients and an enthusiasm to learn and work with clients with a holistic and person-centred approach.

Above all, we are looking for an inspirational individual who will be committed to our recovery ethos and has a genuine desire to support people to transform their lives.

How to apply

To view the job description and guidance on completing your application form, please click on the 'document' tab on the advert page on our website.


When you're ready to apply click the 'Apply Now' Button to start your online application form.

Closing date: 10am on 24 October 2025

Interview and assessments on: w/c 3 November 2025

Our purpose is to end homelessness and rebuild lives. It drives everything that we do. For the past 55 years, we have been on the ground every day and every night, supporting people to recover from homelessness and advocating for change. We support around 28,000 people each year and our work means that more than 2,700 people have somewhere safe to stay each night.


3 Thomas More Square, Tower Hill, London, E1W 1YW

Telephone: 02038566000