Job Description

About Us:


One YMCA delivers high-quality housing services, providing intensive wrap-around 24-hour support to individuals living in temporary supported accommodation. Our committed team helps residents adjust to their new environment, develop essential life skills, and work with external services to identify suitable move-on accommodation.



About the Role:


We are seeking a Casual Supported Housing Officer to provide flexible cover during evenings, weekends, and bank holidays.




You will:

Support the smooth running of our housing projects, ensuring a safe and welcoming environment for residents. Promote independence, positive outcomes, and active engagement in support plans. Respond to resident needs, maintaining project standards and upholding One YMCA's values. Assist clients to attend community appointments, budget effectively, and manage housing benefit or Universal Credit issues. Encourage residents to maintain a clean and safe living environment. Meet regularly with your caseload to provide tailored, person-centred support.


We are looking for someone who:

Has experience supporting vulnerable adults with diverse needs. Is committed to providing individual support plans that empower residents to reach their full potential. Can work effectively as part of a team while taking initiative in a busy, dynamic environment. Is confident, approachable, and able to build positive relationships with clients and partner agencies.


Why Join Us?

This is an exciting opportunity to develop your career in an ambitious, sector-leading organisation where your contributions will be valued. You will be part of a friendly, supportive team making a lasting impact in people's lives.



At One YMCA we are an inclusive organisation and actively promote equality of opportunity for all with the right mix of talent, skills, and potential. We do not discriminate on the basis of Age, Disability, Gender Reassignment, Marriage/Civil Partnership, Pregnancy/Maternity, Race, Religion/Belief, Sex and/or Sexual Orientation. We encourage applications from all backgrounds, communities, and industries, and are committed to having a team that is made up of diverse skills, experiences, and abilities.



This is a Casual role.

Hours per week: 0

Working Pattern: Casual Supported Housing Officer - covering evenings, weekends, and bank holidays
One YMCA and its subsidiaries, the Early Childhood Partnership (ECP) and Signpost are on an exciting journey to double our impact by 2025. We are over half way through an exciting new strategy launched in the first hour of the new decade, via email where all staff and volunteers were invited to put themselves forward to apply and attend an intensive, three-day Kickstarter Event.


By the end of these three days, there was a brilliantly multi-faceted set of themes and ideas, which formed the starting point for the rest of the Mission 25 process to build on. The aim of Mission 25 is to give every staff member and volunteer the opportunity to play their part in shaping the strategy to do "more and better, together" so that we double our impact by 2025. We deliver a vast array of services across Herts, Beds and Bucks that reach over 135,000 individuals annually.


These include:

Provision of over 700 units of accommodation for homeless people Move on accommodation for individuals moving onto independent living Housing and practical/emotional support for young asylum seekers Community HUBs hosting a range of activities and meeting space hire Childcare provision in Hertfordshire Family support through a network of children's and family centres covering Hertfordshire and Bedford Therapeutic and non-therapeutic support for male and female victims of domestic abuse and their children Independent sexual violence services across Bedfordshire, Luton and Hertfordshire Domestic abuse perpetrator reform programmes across Bedfordshire Youth services offering emotional wellbeing support and youth club opportunities for 11-19 year olds alongside our National Airplay programme funded by the RAF Benevolent Fund * A community gym where everyone can enjoy the benefits of physical exercise Our values remain at the forefront of how we operate as a charity, and it is important to us that all staff and volunteers can fully buy in to our ethos.