Job Description

Supported Living Manager - Adult

Location: Stoke on Trent

Type: Full-time, Permanent

Salary: 35,000 + Excellent Benefits

Are you a compassionate and experienced Supported Living Manager looking for a meaningful role where you can truly make a difference in peoples' lives?

We're seeking a dedicated individual to lead our supported living service at Vale House in Stoke on Trent, providing support to individuals with complex health needs, and learning disabilities.

We have been working together to consistently improve our approach to delivering person-centred support and this is an exciting time to join us and make your mark. You will have a fully resourced, motivated and talented team who are committed to supporting our tenant group to lead independent and varied lives, both in the local community and inside their homes.

We are a values-led organisation placing dignity, respect, and inclusion at the heart of everything we do. We offer exceptional support in a safe, warm and friendly environment and are focused on unlocking the potential of the people who live with us who love what we do and how we do it.

This is more than a leadership role--it's an opportunity to shape a caring environment where people are empowered to live fulfilling, independent lives.

Your Role and Impact

Inspiring Leadership

Lead with empathy nurturing a compassionate, skilled team to deliver high-quality, person-centred support with kindness, respect and dignity. Create a warm, safe, and empowering environment where every person is valued. Provide mentoring, supervision, and support that helps each team member grow and thrive in their role.
Person-Centred Care

Develop and oversee bespoke support plans that reflect each individual's goals, preferences, and changing needs. Encourage independence, self-expression, and active participation in daily life. Support individuals to access community resources, build relationships, and achieve personal milestones.
Quality & Compliance

Ensure the service fully complies with sector regulations and best practice standards. Maintain accurate records, oversee safeguarding processes, and champion a culture of continuous improvement. Ensure the service has transparent and robust policies in place.
Collaboration & Advocacy

Work in partnership with families, healthcare professionals, and local authorities to provide holistic support. Promote inclusion, equality, and the rights of adults to make informed choices about their lives. Represent the service with warmth and professionalism in all external communications and meetings.
What We're Looking For

Essential

Level 5 Diploma in Leadership for Health and Social Care (or equivalent qualification). Experience managing a supported living or residential care service for individuals with autism, sensory impairments, learning and physical disabilities. Strong knowledge of safeguarding, and person-centred care principles. Excellent leadership, communication, and interpersonal skills. A calm, thoughtful approach to problem-solving and a passion for making a lasting difference. Confidence managing rotas and operational processes.
Desirable

Familiarity with the local health and social care landscape in the local area.
What We Offer

A salary of 35,000. 25 days annual leave with an extra day off for your birthday and at Christmas Club Wellgate benefits package which includes free use of our holiday home after 6 months' service, 24/7 GP online and full EAP Blue Light Card Staff referral scheme Ongoing training and professional development tailored to your goals. A supportive and inclusive workplace culture where you're genuinely valued. Real opportunities for career progression within a growing and respected organisation. A chance to be part of something meaningful where every day, your leadership changes lives for the better.
Additional Information

You must be eligible to work in the UK and willing to undertake an Enhanced DBS check.
Ready to Apply?

Please send us your CV and a cover letter explaining why you'd be a great fit for this rewarding role.

Job Type: Full-time

Pay: 35,000.00 per year

Benefits:

Casual dress Company events Company pension Employee discount Free parking Health & wellbeing programme On-site parking
Ability to commute/relocate:

Stoke-on-Trent ST4 5QZ: reliably commute or plan to relocate before starting work (preferred)
Application question(s):

Do you have previous experience as a Supported Living Manager? Do you hold a Level 5 Diploma in Leadership for Health and Social Care (or equivalent qualification). Please provide an up to date email address below.
Work authorisation:

United Kingdom (required)
Work Location: In person