Job Description

Job Advert


We are looking for a motivated and organised individual to join our team as a Systems, Compliance and Business Support Assistant.


This is a fantastic opportunity for someone who is eager to build their skills in business administration, systems management, and compliance. You'll work closely with both the Operations and Systems teams to support the smooth running of business processes and ensure our systems and records are kept up to date.


No two days are the same -- you might be preparing reports, updating project information, contacting residents to arrange appointments, or assisting with general administrative tasks.


Full training will be provided, so this role would suit someone who is enthusiastic, eager to learn, and enjoys working as part of a busy and supportive team.

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Main Responsibilities

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1. Systems Support (EasyBOP & Business Management Systems)

Set up and update users and projects within our business systems. Check data entered into systems to ensure accuracy and completeness. Support team members by responding to simple system queries or directing them to the right person. Prepare and update reports using system data (training provided).
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2. Business Support

Call residents to arrange appointments for operational teams. Accurately record appointment details and notes in our system. Prepare and send letters, newsletters, and information packs to residents. Assist with ordering workwear, PPE, and ID badges, and maintain up-to-date records.
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3. Compliance Support

Support the compliance team in maintaining organised and up-to-date digital records. Carry out simple checks on documents and certificates to ensure all required information is uploaded.

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Skills and Qualities We're Looking For

Good IT skills - confident using Microsoft Word, Excel, and Outlook. Attention to detail - careful and thorough when entering or checking information. Good communication - friendly and professional when speaking with residents or colleagues. Organised - able to manage time effectively and stay on top of tasks. Team player - collaborative, helpful, and goal-oriented. Eager to learn - open to training, feedback, and personal development.

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What We Offer

Full training and ongoing support. Opportunities to learn about systems management, compliance, and business operations. A friendly and supportive working environment. * Clear career progression opportunities within the team.