Job Description

Job profile


The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included.

Job details

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Job reference

REQ00000018367

Date posted

20/05/2025

Application closing date

08/06/2025

Location

Salary

37,035 - 37,938 per annum

Package

Contractual hours

37

Basis

Full time

Attachments

Systems Development & Information Officer - Adults - CMB1800e

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Job description

Salary: 37,035 - 37,938 per annum

Hours: 37 per week

Location: County-wide

This role is available on a full time permanent basis.

About this opportunity

Do you thrive working systematically and effectively in a fast-paced environment?

Are you looking for a new and rewarding challenge?

If so, come and join our well established great team.

We are looking to recruit an enthusiastic and proactive individual to join our Systems Development and Support Service working within Adult Social Care.

This role available is full time on a permanent basis and will be primarily based from home.

You will take a leading role in developing, maintaining and improving our key systems. You will ensure our systems are effective, and they meet the standards required, data is accurate, whilst also supporting staff in using the technology.

This will enable Cumberland and Westmorland & Furness Councils to deliver a high-quality service to their customers, guaranteeing compliance with statutory requirements and undertaking on-going analysis to support effective service delivery.

Cumberland Council is currently delivering a hosted ICT Service for Cumberland Council, Westmorland and Furness Council and Cumbria Fire and Rescue Service. The provision of these services will be disaggregated at a future date and employees will be TUPE allocated to one of the two Councils.

Key responsibilities

Maintain, support, and develop digital systems used within the Adult Social Care, ensuring they are reliable and fit for purpose. Develop and maintain relationships with Senior Managers, Operational Managers and system users to achieve success across Cumberland and Westmorland & Furness Councils. Provide technical support and training to staff to ensure effective use of systems. Contribute and share ideas on improving digital systems across Cumberland and Westmorland & Furness Councils. Project Management

Who we're looking for

To succeed in this role, we are looking for someone who has extensive knowledge and experience of using the Liquidlogic Adults System. You will have good communication skills and can build relationships to help both Councils meet the needs of their residents. You will support systems users to harness the technology available to them as well as deliver training and ensure consistency so the ability to adapt your communication style to the required audience is key.

You will have an understanding of relevant local authority legislation including GDPR and Information Security. A team player who can work with a high degree of accuracy and attention to detail you will bring innovative solutions and strong problem-solving skills to the team.

This is an exciting time to join the team as we develop the systems and processes to support the new authorities following Local Government Reorganisation.



Fundamentally, we are seeking individuals who embody our organisation's core values: ambitious, collaborative, compassionate, empowering, and innovative. We believe in the power of these values to drive positive change and shape a better future for our communities. Your commitment to these principles will be instrumental in delivering services that are vital to the well-being and prosperity of our residents.

Contact

For more information about the role or to arrange an informal chat prior to your application, please contact Louise Relph by email at

Louise.Relph@cumberland.gov.uk

Guaranteed Interviews

We offer a guaranteed interview to the following applicants as long as your application can demonstrate you meet the essential criteria for the role.

Those who consider themselves disabled as defined by the Equality Act 2010 Those in care or who have left care and are aged 24 and under Armed forces veterans whose last long term substantive employer was the armed forces




If you meet one or more of the criteria above, and wish to be considered for this scheme, select 'yes' to the appropriate question during your application.

Find out more

Diversity, Inclusion & Adjustments

We're dedicated to enhancing the diversity of our workforce and we encourage applications from individuals of all backgrounds. That's why we're a proud Disability Confident Employer and also an Age Friendly Employer - to provide opportunities for everyone to thrive.

If you need any reasonable adjustments to participate in the recruitment process, please let either the hiring manager or our Resourcing Team know by emailing Resourcing@Cumberland.gov.uk. While adjustments aren't always guaranteed, we'll always listen and we'll try our best to accommodate your needs.

Application and Interview information

Closing date: 8th June 2025

Interview date: 25th June 2025

PREVIOUS APPLICANTS NEED NOT APPLY

Please note this role may close early subject to demand. If you're interested in applying, you should apply well before the advised closing date. We cannot accept applications once the role has closed.