Job Description

Location: Hybrid/Kings Hill
Salary/package: 25,238 per annum
Contract type: 3 Year Fixed-Term Contract (Secondment for internal applicants)
Hours: Full time, 37 hours per week
We're looking for a detail-driven Systems Management Data Analyst to join Cantium Business Solutions. This role offers the chance to work with cutting-edge management systems, ensuring data integrity, compliance, and seamless service delivery across our dynamic organisation.
Who we are
Cantium Business Solutions, part of Commercial Services Group (CSG), delivers high-quality back-office and IT services to a diverse customer base across the public sector. We are a dynamic and agile business driven by four key principles: Fast, Connected, Insight-Driven, and Customer-Led. As part of CSG - the UK's largest local authority-owned trading organisation - Cantium combines commercial innovation with a commitment to reinvesting profits into local communities.
Why this role matters
The Systems Management Data Analyst plays a vital role in maintaining and improving the accuracy, functionality, and integrity of Cantium's management systems. By supporting data governance, testing system changes, and ensuring compliance with GDPR, you'll help drive operational excellence and support digital efficiency across the organisation.
What you'll be doing

• Provide administrative and functional support to maintain and enhance Cantium's management systems
• Assist with projects, including testing and implementation of new system features and changes
• Conduct data validation, quality checks, and reconciliation to maintain data integrity
• Produce accurate management reports, performance data, and ad hoc analysis
• Create and update documentation such as training materials, user guides, and e-learning content
• Manage user access, system licensing, and permissions in line with policies
• Support system change control processes, including configuration and testing activities
• Act as a first point of triage for incidents and service requests, escalating as required
• Liaise with external suppliers to report, track, and resolve software issues
• Ensure all data management activities adhere to GDPR and internal policies

What we're looking for

• Educated to a minimum of Level 2 (GCSE or equivalent) including English and Maths
• ITIL Foundation qualification (or willingness to obtain)
• Experience in data management, validation, and application support
• Strong analytical and problem-solving skills with excellent attention to detail
• Confident communicator, able to adapt communication style to suit different audiences
• Experience of working in a customer-focused or service-oriented environment
• Advanced Microsoft Word and Excel skills
• Knowledge of change control, configuration management, and GDPR principles

What you'll get in return

• Salary of 25,238 per annum
• 25 days annual leave, plus your birthday off
• Life assurance cover (4x salary)
• Pension scheme with up to 6% employer contribution
• Additional benefits including retail and gym discounts, health cash plan and cycle to work scheme
• Volunteer days and access to a comprehensive wellbeing programme
• Tailored learning and development support with real opportunities to progress

Why CSG?
Commercial Services Group (CSG) is the UK's largest local authority-owned trading company (LATCO), generating over 800 million in revenue and supporting 16,000 education and public sector customers worldwide. With more than 1,800 employees across the UK, France, Dubai, and Bangkok, we are working towards becoming the global leader in education and public sector solutions.
We are expanding rapidly, with annual growth of around 25 percent, supported by a blend of organic development, acquisitions and strategic partnerships. Our 33 trading businesses deliver a wide range of services including education management, IT, HR, legal, energy, procurement and supplies.
CSG is wholly owned by local authorities, and a significant proportion of our profits is reinvested into frontline public services. Over 77 million has already been returned, reflecting our commitment to combining commercial performance with meaningful social impact.
Inclusion & Accessibility
We are committed to fostering a diverse and inclusive workplace where everyone feels valued and respected. We encourage applications from suitably qualified people of all backgrounds.
We are committed to providing reasonable adjustments throughout our application and interview process; please let us know if you require any.
Commercial Services Group is one of the leading providers of procurement and support services to education and public sector customers globally. Serving over 15,000 customers, CSG is committed to providing an excellent customer and user experience underpinned by social value and a committed and empowered workforce.

Skills Required