Job Description

At Network Rail, we're dedicated to keeping passengers and freight moving safely and efficiently across the country. When you join us, you're not just part of a team - you're part of something that matters to millions. We believe that our people are at the heart of what we do, and every role plays a vital part in building a better, more connected railway.
We're committed to creating a diverse, inclusive workplace that reflects the communities we serve. To discover more about our ED&I commitments We value flexibility and understand the importance of a healthy work-life balance. As a Disability Confident Leader, we'll do everything we can to accommodate any needs throughout the recruitment process.
If you're ready to make a real difference, we'd love to hear from you!
Brief Description
The Southern Governance, Risk and Assurance (GRAI) team are seeking a highly motivated and experienced Systems Thinking Specialist - Management Systems to lead the development, deployment, and continuous improvement of the regional Business Management System (BMS). This role will act as the regional system administrator and strategic link between Integrated Business Units (IBUs), national teams, and other functions, ensuring the BMS remains fit for purpose and aligned with stakeholder needs. You will be responsible for maintaining ISO certification, supporting integration of management systems, and enabling digital transformation of business processes. Your work will contribute to enhancing operational efficiency, assurance, and stakeholder value across the region.
About the role (External)
What will you be doing:

• Act as a regional expert in your specialist area, connecting, supporting, and constructively challenging stakeholders to drive continuous improvement.
• Apply systems thinking to solve complex problems and deliver outcomes aligned with regional and national priorities.
• Collaborate across Integrated Business Units (IBUs), national teams, and other functions to ensure alignment, knowledge sharing, and consistency.
• Engage and influence stakeholders at all levels, building trusted relationships and facilitating cross-functional collaboration.
• Operate with autonomy and initiative, working independently with direction rather than supervision.
• Lead the continuous improvement and regional deployment of the Business Management System (BMS).
• Act as the regional system administrator, ensuring the BMS meets stakeholder needs and remains fit for purpose.
• Serve as the key link between IBUs and the national team for management system alignment and integration.
• Oversee the maintenance and tactical planning of ISO certification, ensuring compliance, readiness, and integration with business operations.
• Support digital transformation of management systems and promote user adoption.

Desired Criteria

• Proven ability to apply systems thinking in complex, multi-stakeholder environments.
• Strong interpersonal and communication skills, with the ability to influence and build trust at all levels.
• Strategic mindset with a pragmatic approach to problem-solving and delivery.
• Comfortable working in ambiguity and adapting to change.
• Experience working in or with large, matrixed organisations.
• Demonstrated ability to work collaboratively across teams and functions.
• Strong understanding of ISO management system standards (e.g., ISO 9001, 14001, 45001, 55001, 44001).
• Experience in managing or administering digital management systems platforms.
• Demonstrated ability to align management systems with organisational strategy and operational needs.
• Knowledge of audit processes, certification requirements, and continual improvement cycles.

Relevant Qualifications

• Degree or equivalent experience in a relevant field (e.g. Business Management, Engineering, Quality, Systems Thinking, Information Systems).
• Professional certifications or training in one or more of the following:

• ISO Lead Auditor or Internal Auditor (9001, 14001, 45001, 44001, 55001)
• Chartered Quality Professional (CQI)
• Systems Thinking or Systems Engineering training
• PRINCE2, MSP, or APM qualifications
• Lean Six Sigma (Green/Black Belt)

How to apply (External)
Salary : 55,596 - 65,966, Plus an Inner London allowance of 3,270 per annum, pro/rata and many more benefits. Salary dependent on skills and experience of the successful candidate.
The role is based in London Puddle Dock, hybrid working with minimum 3 days in the office. It will require 60% travel across the Network Rail Southern region.
We're an organisation where people matter. We matter to millions.
We offer excellent benefits, including:
? Generous annual leave (28 days plus statutory days), with the option to buy/sell days.
? Defined benefit pension scheme.
? 75% subsidy on rail and underground season tickets.
? Up to 75% off leisure travel.
? ? Interest-free travel loan for train and car park season tickets.
? Discounts at stations with your Network Rail pass.
? Flexible/hybrid working arrangements.
? ? Volunteer leave to make a positive impact.
? Healthcare Scheme, GymPass discounts, Cycle to work plus more.
? We offer generous maternity, paternity, and adoption leave to support our employees during significant life moments
Plus, more....
We are proud to be recognised as a Times Top 50 Employer for Gender Equality for the third year in a row.
We are committed to a diverse workplace enriched with representation from diverse cultures, backgrounds and skills. We pride ourselves on creating an environment where difference is embraced, and individuals can thrive. We recognise that the success of the team is dependent on a multi-cultural, multi-disciplined group of individuals, aligned to deliver successful solutions.
At Network Rail, we have a number of employee networks to reflect our diverse population and help to raise issues to the wider workforce and support their membership and support our Everybody Matters strategy, led by our central Diversity & Inclusion team. We have Diversity & Inclusion Champions who take part and lead on many activities, to drive through more initiatives to support an inclusive environment for all its people and promote a professional and positive working environment . For more information on Diversity & Inclusion at Network Rail, please follow this link
Do you consider yourself to have a protected characteristic? If so and you require any additional support with your application, please do not hesitate to contact the Resourcer who will happily assist.
Drugs and Alcohol Standard:
Our Drugs and Alcohol Standard is changing as of 16.01.2023. All propective candidates who have not been offered a conditional role by 16.01.2023 will be required to undergo and pass a drugs and alcohol test. Your application will be rescinded if you record a positive test. All positive drugs and alcohol test results for prospective candidates will be securely held on Sentinel database and a 5 year suspension from applying for a safety critical role, a role which requires PTS certification or a Key Safety role on Network Rail Managed Infrastructure will be enforced.
Network Rail adheres to pre-employment Baseline Personal Security Standard (BPSS), this is government standard for pre -employment vetting. BPSS government standard pre-employment vetting requires Network Rail to screen a potential employee's unspent criminal convictions and undertake 3 year career checks. Employment at Network Rail is subject to employees meeting the BPSS government standard pre-employment vetting.
Closing date : 21st November 2025, late applications will not be accepted. We retain the right to close the advert before the listed closing date based on application volumes.

Skills Required